Building Services Associate - Part Time

Bigos Management, Inc.; Fort Snelling Unorganized Territory (MN); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading property management company is looking for a part-time Building Services Associate. In this role, you will provide outstanding customer service to residents and assist in maintaining the community's safety and cleanliness. Ideal candidates will have a background in customer service and be able to work flexible hours on the weekends.

Benefits

Competitive benefits package including HSA contributions

401(k) Plan with employer match

Paid holidays and generous PTO

Volunteer Time Off options

Company paid Life Insurance

Educational Assistance options

20% rent discount

Discount on Life Time Fitness Membership

Qualifications

• 1+ year of customer service experience required.
• Experience in law enforcement or building security preferred.
• Must be 21 years of age or older.

Responsibilities

• Provides excellent customer service and monitors premises.
• Handles resident requests and concerns.
• Performs light cleaning in various areas.

Skills

Customer service

Communication

Teamwork

Stress management

Education

High school diploma or GED

Job description

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BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2021 FOR THE 11th TIME

LOCATION

The Cosmopolitan - St. Paul, MN

BIGOS MANAGEMENT IS PROUD TO BE NAMED A STAR TRIBUNE TOP WORKPLACE IN 2021 FOR THE 11th TIME

LOCATION

The Cosmopolitan - St. Paul, MN

HOURS

Friday, Saturday and Sunday: 4:30 p.m. - 12:00 a.m.

PAY, BENEFITS, AND PERKS



Hiring Pay Range: $17.00 - $20.00

• Competitive benefit package, including HSA employer contribution, and starting 1st of the month after hire
• 401(k) Plan with employer match
• Ten paid holidays, no waiting period to receive holiday pay
• Generous Paid Time Off (PTO) and rollover options
• Volunteer Time Off (VTO), along with additional company sponsored volunteer opportunities
• Company paid benefits including Life Insurance, Short Term and Long Term Disability
• Employee Assistance Program (EAP)
• Educational Assistance options
• Rent discount of 20%
• Life Time Fitness Membership discount
  
  

The hiring pay range and list of benefits that are posted are an estimate and not designed to cover a complete listing of all aspects of the position. Reach out to Human Resources with any questions ([e-mail]).



JOB SUMMARY

The Building Services Associate is a key member of the property management team. The Building Services Associate provides superior customer service to residents, vendors and co-workers requiring assistance with various details related to the apartment community. The role also is responsible for monitoring the premise for disturbances, lockouts or infractions of the community rules. Supports our employee-first culture and exemplifies our core values of relationships, development, quality, and responsibility.

ESSENTIAL JOB DUTIES

• Provides excellent customer service by having a professional and service-oriented demeanor
• Light cleaning of bathrooms, party rooms, dog wash and pool areas
• Close down pool area and party rooms each evening at both properties
• Assist with technology in party rooms, fitness on demand, vending areas
• Check-out/return lawn games
• Assists residents with package pick-ups, reserving and accessing amenities and general customer service needs
• Circulates among visitors and residents to create a feeling of hospitality and strong resident support
• Efficiently handles and resolves resident or vendor concerns or requests for assistance
• Responsible for control and security of building key system, including providing co-workers and vendors with key access
• Patrols and monitors building premise to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
• Provides safe escort for individuals when requested
• Writes reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
• Assists in investigations of any unusual incidents
• Assesses situations and appropriately escalates as needed to Property Management and/or police or fire department in cases of emergency, such as fire or presence of unauthorized persons
• Keeps Property Management aware of any and all issues on or near the property
  
  

QUALIFICATIONS

Education and Experience:

• High school diploma or GED required
• 1+ year of customer service experience
• Experience in law enforcement or building security is preferred
• Individual must be 21 years of age or older
  
  

Skills and Abilities:

• Fluent in English with strong skills in oral and written communication
• Ability to use tact and diplomacy in a clear, courteous manner when dealing with co-workers and the public
• Ability to work collaboratively in a team environment
• Maintain a calm demeanor when handling stressful situations

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

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