Building Service Operations Technician

Board of Education of Charles County; La Plata (MD); On-site; USD 52,000 - 92,000; Full time

Job summary

The Board of Education of Charles County is seeking an Operations Technician to design and implement training programs for district facilities and services. You will support operational staff, oversee building service inventory, and coordinate workload distribution in schools to improve efficiency and quality.

Responsibilities include developing standards, conducting audits, documenting findings, and delivering targeted training on sustainability, safety, and regulatory compliance.

Qualifications

• Knowledge of current standards and best practices for operational and facility support services.
• Knowledge of the proper methods of storing equipment, chemicals, and supplies.
• Knowledge of processes for maintaining facilities.
• Ability to operate a computer and master assigned software.
• Record-keeping and report preparation skills.
• Strong oral and written communication skills.
• Effective interpersonal skills using tact, patience, and professionalism.
• Ability to develop and maintain training materials.
• Ability to review and assess work for quality and efficiency improvements
• Ability to identify and report safety hazards.
• Ability to plan and organize work effectively.
• Ability to meet schedules and deadlines.
• Ability to establish and maintain cooperative and effective working relationships.

Responsibilities

• Develop and implement operational training programs that address District needs and regulatory requirements.
• Establish, document, and communicate standards, guidelines, and procedures in proper operational methods, techniques, materials, tools, and equipment.
• Conduct field audits to ensure consistency and compliance with operational procedures and standards.
• Document findings and recommend corrective action where non-compliance is identified.
• Assess existing operational practices for adequacy and recommend improvements to increase efficiency and quality of services.
• Train building service staff on operational processes and procedures, industry best practices, and district safety requirements.
• Evaluate operational methods and safety techniques demonstrated by staff and recommend ongoing training as needed.
• Develop and maintain reference guides for proper storage, use, operation, and maintenance of equipment, materials, and supplies.
• Maintain awareness of industry trends, standards, and regulations and ensure training programs reflect current requirements.
• Research, develop, and deliver specialized training programs related to sustainability, safety, compliance, and operational efficiency.
• Prepare reports as requested or required.
• Perform general maintenance and operational duties as requested.
• Perform other related duties as assigned.

Skills

Oral and written communication

Interpersonal skills

Plan and organise work

Computer skills

Education

High school diploma or equivalent

Job description

Terms of Employment: 12-month
Exemption Status: Non-Exempt
Salary Scale: AFSCME UA, Grade 13-14
https://www.ccboe.com/careers/salary-scales
Salary Range: $51,572 to $91,576, with placement in the range determined by verified years of relevant experience.

Position Overview: Under the direction of the Supervisor of Operations, the Operations Technician develops and implements operational training programs and procedures for district-wide facilities and supports operations based on current industry standards; assesses existing operational methods and delivers customized training individually or in groups for building service staff; Oversees school-based building service supply inventory. Coordinates additional support in school buildings. Assists in the development and planning of workload distribution in schools. Provides consistent feedback on building service processes by observing and participating in school operations.

Education and Work Experience

• High school diploma or equivalent.
• Three years of operational training, facilities support, custodial operations, or related experience.

Essential Job Functions

• Develop and implement operational training programs that address District needs and regulatory requirements.
• Establish, document, and communicate standards, guidelines, and procedures in proper operational methods, techniques, materials, tools, and equipment.
• Conduct field audits to ensure consistency and compliance with operational procedures and standards.
• Document findings and recommend corrective action where non-compliance is identified.
• Assess existing operational practices for adequacy and recommend improvements to increase efficiency and quality of services.
• Train building service staff on operational processes and procedures, industry best practices, and district safety requirements.
• Evaluate operational methods and safety techniques demonstrated by staff and recommend ongoing training as needed.
• Develop and maintain reference guides for proper storage, use, operation, and maintenance of equipment, materials, and supplies.
• Maintain awareness of industry trends, standards, and regulations and ensure training programs reflect current requirements.
• Research, develop, and deliver specialized training programs related to sustainability, safety, compliance, and operational efficiency.
• Prepare reports as requested or required.
• Perform general maintenance and operational duties as requested.
• Perform other related duties as assigned.

Qualifications

• Knowledge of current standards and best practices for operational and facility support services.
• Knowledge of the proper methods of storing equipment, chemicals, and supplies.
• Knowledge of processes for maintaining facilities.
• Ability to operate a computer and master assigned software.
• Record-keeping and report preparation skills.
• Strong oral and written communication skills.
• Effective interpersonal skills using tact, patience, and professionalism.
• Ability to develop and maintain training materials.
• Ability to review and assess work for quality and efficiency improvements
• Ability to identify and report safety hazards.
• Ability to plan and organize work effectively.
• Ability to meet schedules and deadlines.
• Ability to establish and maintain cooperative and effective working relationships.

Environmental Factors & Physical Requirements The environmental factors and/or physical requirements of this position include the following: While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand, and finger dexterity, including ability to grasp, and visual acuity to use a keyboard. The employee frequently is required to sit, reach with hands and arms, talk, and hear.

Charles County Public Schools reserves the right to re-advertise and modify the content of vacancy announcements at any time; however, this may be the only notice for this position during the noted advertisement period.

The Charles County public school system does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, or disability in its programs, activities, or employment practices. For inquiries, please contact Dr. Michael Blanchard, Title IX/ADA/Section 504 Coordinator (students) or Nikial M. Majors, Title IX/ADA/Section 504 Coordinator (employees/ adults), at Charles County Public Schools, Jesse L. Starkey Administration Building, P.O. Box 2770, La Plata, MD 20646; 301-932-6610/301-870-3814. For special accommodations, call 301-934-7230 or TDD 1-800-735-2258 two weeks prior to the event.