Building Maintenance Technician

Hilton Garden Inn Anchorage; Anchorage (AK); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

401(k)

Dental Insurance

Employee discount

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Hilton Garden Inn Anchorage is seeking a dependable Building Maintenance Technician to help keep our hotel safe, comfortable, and welcoming for guests from around the world. You will troubleshoot equipment, perform preventive maintenance, and respond to guest repair requests.

Working closely with the Chief Engineer, you will follow safety policies, inspect systems, and participate in life-safety checks and daily maintenance tasks.

Qualifications

• Experience in preventive maintenance and troubleshooting equipment.
• Ability to respond to guest repair requests with a positive attitude.
• Strong customer service mindset and professional communication.

Responsibilities

• Follow all safety and security policies; report problems and incidents; complete safety training and certifications.
• Work closely with the Chief Engineer to accomplish tasks.
• Ensure uniforms and appearance are clean and professional; maintain confidentiality.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, and assist individuals with disabilities.
• Develop positive working relationships; support the team to reach goals; listen to concerns.
• Ensure adherence to quality expectations; identify and implement ways to increase efficiency, safety, and cost-savings.
• Speak with others using clear and professional language.
• Visually inspect tools, equipment, or machines.
• Move, lift, and place objects weighing up to 15 pounds without help.
• Stand, sit, or walk for extended periods.
• Navigate stairs and service ramps as needed.
• Perform other reasonable duties as requested by Supervisors.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.

Job description

Maintenance

Keep Our Hotels Running at Their Best

At Hampton Inn, Hilton Garden Inn, and Homewood Suites Anchorage, our Maintenance Team is essential to creating a safe, comfortable, and welcoming experience for every guest. We're looking for a dependable Building Maintenance Technician who takes pride in solving problems, completing quality repairs, and keeping our hotels operating smoothly.

We're looking for a dependable, hands-on Building Maintenance Technician who takes pride in their work and enjoys tackling a variety of tasks each day. Whether you're troubleshooting equipment, performing preventive maintenance, or responding to guest and team member needs, you'll be an important part of creating a safe, welcoming environment for visitors from around the world exploring Anchorage and Alaska. Are you looking for an opportunity with a supportive work environment with room for advancement? Do you thrive in a fast-paced environment?

JOB SUMMARY

Complete the life safety checklist, including the fire-pump run test and generator run test. Inspect fire sprinkler valves and alarm systems. Assist in the development of disaster response protocols. Respond and attend to guest repair requests.

CORE WORK ACTIVITIES

• Follow all company safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications.
• Work closely with our Chief Engineer to accomplish needed tasks.
• Ensure uniform and personal appearance are clean and professional and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, and assist individuals with disabilities.
• Develop and maintain positive working relationships with others, support the team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Speak with others using clear and professional language.
• Visually inspect tools, equipment, or machines.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight.
• Stand, sit, or walk for an extended period of time.
• Move up and down stairs and/or service ramps.
• Perform other reasonable job duties as requested by Supervisors.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.

Benefits:

• 401(k).
• Dental Insurance.
• Employee discount.
• Flexible schedule.
• Flexible spending account.
• Health insurance.
• Life insurance.
• Paid time off.
• Vision insurance.

Schedule:

• 8-hour shift.
• Day shift.
• Holidays.
• Monday to Sunday.
• Night shift.
• Weekend availability.