Building Informatics and Ops Coordinator

Adult Correction; North Carolina; On-site; USD 31,000 - 51,000; Full time

Job summary

The North Carolina Department of Health and Human Services (DHHS) IT Information Technology Division is seeking an Administrative Associate II (S) to support the ITD Print Operations Unit. This role handles receptionist and administrative duties, issues employee badges, and places work orders for maintenance related to ITD Print Operations.

They will also be responsible for monthly reports to the Controller's Office and other reports as requested.

Qualifications

• Knowledge of preparing and maintaining DHHS reports to ensure timely delivery of mass benefit production mailings to the U.S. Postal Service
• Knowledge inputting data and submitting administrative reports to the DHHS Controller's Office and other various DHHS division units
• Ability and experience to assess work related situations and offer reasonable solutions to resolve the issue

Responsibilities

• Handle receptionist and administrative duties for the ITD Print Operations Unit
• Issue all DHHS employee badges
• Prepare monthly reports for the DHHS Controller's Office and other reports upon request

Skills

Administrative support

Data reporting

Badging operations

Job description

Agency
Dept of Health and Human Services
Division
SEC OFFICE - INFO TECH
Job Classification Title
Administrative Associate II (S)
Position Number
60038217
Grade
NC02

About Us

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

This position handles the receptionist and administrative duties for the ITD Print Operations Unit as well as the issuance of all DHHS employee badges. Places work orders for all maintenance issues related to ITD Print Operations. Responsible for all monthly reports provided to the DHHS Controller's Office as well as any other reports upon request.

Knowledge Skills and Abilities/Management Preferences

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

Salary Grade Range: $31,200.00-$51,249.00

Recruitment Range: $31,200.00-$45,000.00

• Knowledge of preparing and maintaining DHHS reports to ensure timely delivery of mass benefit production mailings to the U.S. Postal Service
• Knowledge inputting data and submitting administrative reports to the DHHS Controller's Office and other various DHHS division units
• Ability and experience to assess work related situations and offer reasonable solutions to resolve the issue

This Position Is Funded In Part Through Federal Funds.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

About the Office of the Secretary

The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department's mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary's Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.

About the NC DHHS Information Technology Division

In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits .

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.

DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.

In accordance with the Governor's Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved.