Building Department Permitting Clerk

Agupdate; Michigan; On-site; USD 40,000 - 45,000; Full time

Job summary

A leading municipal organization is looking for a Permitting Clerk to manage building permits and inspections in Lyon Township, Michigan. The successful candidate will have a high school diploma and three years of relevant experience. In this role, you will facilitate communication between contractors and residents and maintain accurate records while providing exceptional customer service and resolving construction-related issues. Candidates should be proficient in various software tools and possess strong organizational skills.

Benefits

Healthcare

Dental

Paid holidays

Paid sick time

Paid vacation after one year

Defined contribution retirement benefits

Qualifications

• 3 years progressive experience in building department or construction industry required.
• Proficient in customer service with strong problem-solving skills.
• Organizational skills critical for managing multiple tasks.

Responsibilities

• Produce and maintain building permitting and inspection documents.
• Resolve construction and property-related issues efficiently.
• Provide internal and external resource requests for documentation.

Skills

Customer Service

Problem Solving

Organization

Communication

Multitasking

Education

High School Diploma / GED

Tools

BS&A Software

Excel

Word

Laserfiche

Property Gateway

Outlook

Job description

Position: Lyon Township Building Department Permitting Clerk

Reports to: Building Official and Building Coordinator

General Responsibilities:

Produce and maintain detailed Building permitting and inspection documents for the Township as required by the Michigan Building Code 2021 and Charter Township of Lyon Code of Ordinances. Facilitate the resolution of construction and property-related issues for residents, tenants, contractors, and local businesses. Function as resource and reference for both internal and external requests for documentation, reports, and data.

Hours: Full Time

Benefits: Healthcare, dental, paid holidays, paid sick time, paid vacation after one year and defined contribution retirement benefits are provided as established by the Lyon Township Personnel Manual.

Salary Range: $40,000 - $45,000 (Based on Experience)

Essential Functions and Responsibilities, as Assigned

An employee in this class may be called upon to do any or all of the following: these examples DO NOT include ALL of the tasks which the employee may be expected to perform.

1. Produce and maintain detailed Building permitting and inspection documents:

The Permitting Clerk must have knowledge of construction processes and sequencing to analyze and ensure the permit application is accurate and complete. That same knowledge is required for scheduling inspections and assisting in the resolution of failed inspections. Organization skills and the ability to prioritize are critical for the facilitation of the plan review process. Accuracy and attention to detail are required for fee calculation and invoicing. Deliverables include, although not limited to:

• Building, Electrical, Mechanical and Plumbing Permits
• Schedule Inspections – Input Inspection Results
• Summarize, Organize and Distribute the Daily Inspection Schedule

1. The Permitting Clerk must facilitate the resolution of construction and property related issues, employing the ability to efficiently and effectively problem solve. Knowledge of construction processes, the ability to effectively communicate both interdepartmentally and external to the organization are a requirement. Exceptional customer service skills and work ethic are mandatory. Examples include but not limited to:

• Failed Inspection Resolution
• Expired Permits Resolution
• Resident and/or Contractor Complaint Resolution

1. Provide resource and reference for both internal and external requests for data, reports,
   and documentation. Deliverables include but not limited to:

• Archival documentation
• Inspection Histories
• Attend meetings as required

1. Execute administrative tasks as required: Phones, mail, filing, scanning
2. Must be Proficient in:

• BS&A software and reporting functions preferred
• Outlook
• Property Gateway
• Laserfiche
• Excel
• Word

1. Customer Service Skills:

• Execute superior customer service and professionalism at all times
• Multitasking
• Deadline-oriented
• Creative problem solving

Education and Experience

• High school Diploma / GED with 3 years progressive experience in building department, construction industry or municipal experience

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