Building Automation Systems BAS Field Service Technician

Atlas OT; Denver (CO); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Hybrid / Flexible schedule

Company sponsored training and certs

PPE Reimbursement Program

Cell phone reimbursement

Paid Time off for Federal Holidays

401(k) Retirement Savings Plan with %

Employee Assistance Program

Pet Insurance

Perks Program

Job summary

Atlas OT in Denver is seeking an experienced BAS Field Service Manager to lead and grow our building automation service work across the Denver metro area and Colorado Front Range. You will direct day-to-day BAS service, troubleshooting, commissioning, and field support while acting as a technical escalation resource for complex controls issues.

The role combines hands-on technical leadership with customer coordination, field team mentoring, and process improvement to enhance service quality,

Qualifications

• 7+ years hands-on BAS, DDC, HVAC controls, commissioning, or field troubleshooting experience.
• 2+ years leading, mentoring, supervising, or coordinating technicians, installers, subcontractors, or field teams.
• Strong technical knowledge of BAS/DDC control systems, HVAC equipment operation, control sequences, integration, programming, and field service practices.
• Experience with BAS system startup, testing, commissioning, troubleshooting, and service support.
• Ability to diagnose controller-, network-, communication, graphics, alarm, wiring, sensor, actuator, and programming issues.
• Working knowledge of BACnet, Modbus, and LON protocols.

Responsibilities

• Lead and support BAS service, troubleshooting, startup, commissioning, and field execution activities.
• Serve as a technical escalation resource for complex BAS, DDC, HVAC controls, networking, and integration issues.
• Support technician scheduling, field prioritization, and day‑to‑day service coordination.
• Mentor and develop BAS technicians in troubleshooting, programming, controls hardware, and customer communication.
• Review drawings, sequences, and project documentation to support accurate field execution.
• Maintain strong documentation, service records, and customer communication.
• Promote safe work practices and support consistent service standards.
• Help improve BAS workflows, service delivery, and team scalability as the business grows.

Skills

BAS/DDC knowledge

HVAC controls

Field troubleshooting

Leadership

Customer service

Documentation & records

Communication

Problem solving

Education

Bachelor’s degree or technical equivalent

Associate degree or technical training

Tools

Tridium Niagara

Distech

KMC

Johnson Controls

Siemens

Schneider Electric

Alerton

Job description

Job Overview: Atlas OT is seeking an experienced BAS Field Service Manager to help lead and grow our building automation service work across the Denver metro area and Colorado Front Range. This role is ideal for a technically strong BAS professional who enjoys solving field problems, supporting customers, and developing technicians while helping build a scalable service operation. The BAS Field Service Manager leads day‑to‑day BAS service, troubleshooting, commissioning, and field support activities while serving as a technical escalation resource for complex controls issues. This role combines hands‑on technical leadership with team support, customer coordination, and process improvement to strengthen service quality, field execution, and long‑term team growth.

The ideal candidate will have 7–10 years of technical BAS, DDC, HVAC controls, or building automation field experience, along with 2–3 years of supervisory or team leadership experience, and an interest in growing into a broader leadership role as Atlas expands its BAS service team.

• Lead and support BAS service, troubleshooting, startup, commissioning, and field execution activities
• Serve as a technical escalation resource for complex BAS, DDC, HVAC controls, networking, and integration issues
• Support technician scheduling, field prioritization, and day‑to‑day service coordination
• Mentor and develop BAS technicians in troubleshooting, programming, controls hardware, and customer communication
• Review drawings, sequences, and project documentation to support accurate field execution
• Maintain strong documentation, service records, and customer communication
• Promote safe work practices and support consistent service standards
• Help improve BAS workflows, service delivery, and team scalability as the business grows

Location: Denver Metro Area, with ability to service the Colorado Front Range

Department: Building Automation Systems / Controls Service

Salary range: $95,000–$125,000 annually (Hourly equivalent: approximately $45.67–$60.09 per hour)

About Atlas OT

Who We Are: The Best. Atlas OT provides premium services and products to help our customers run their operations at peak performance. We hire and recruit top notch talent so you are surrounded by people that are driven, intelligent, and enjoyable. If you are among the best in your organization, you'll love our depth of talent to complement your skills and work ethic. You'll love our bonus programs even more - designed to reward you for all the outstanding work you do.

Our Values

• Be the Best – We are a quality team with quality deliverables
• Tenacity – We get the job done
• Obtainable Yes – Nothing is impossible, find a way
• Win as a Team – Customers, Partners and Internal
• Grow, Innovate, or Lead – Never be stagnant
• Work Smarter, Not Harder – Utilize technology and challenge the way 'its always been done'
• Everybody goes Home Safe – Safety underlines everything we do.

Requirements

• 7+ years of hands‑on BAS, DDC, HVAC controls, commissioning, or field troubleshooting experience
• 2+ years of experience leading, mentoring, supervising, or coordinating technicians, installers, subcontractors, or field teams.
• Strong technical knowledge of BAS/DDC control systems, HVAC equipment operation, control sequences, integration, programming, and field service practices.
• Experience with BAS system startup, testing, commissioning, troubleshooting, and service support.
• Ability to diagnose controller‑level, network‑level, communication, graphics, alarm, wiring, sensor, actuator, and programming issues.
• Working knowledge of communication protocols such as BACnet, Modbus, and LON.
• Ability to read and interpret control diagrams, wiring diagrams, mechanical drawings, engineering specifications, and sequences of operation.
• Experience supporting commercial HVAC systems and understanding how mechanical equipment interacts with BAS controls.
• Ability to train and mentor technicians in both technical skills and professional field service expectations.
• Strong customer service, communication, organization, and problem‑solving skills.
• Ability to manage multiple priorities, service requests, schedules, and technical escalations.

Preferred Qualifications

• Experience with platforms such as Tridium Niagara, Distech, KMC, Johnson Controls, Siemens, Schneider Electric, Alerton, Automated Logic, or similar BAS systems.
• Experience with BAS custom programming, graphics, alarming, trend analysis, sequence optimization, and system integration.
• Experience with fault detection and diagnostics, energy optimization, analytics platforms, or retro‑commissioning.
• Experience supporting service agreements, maintenance contracts, quoted service work, and small projects.
• Experience helping build or scale a BAS service team or branch.
• Associate degree, technical school training, bachelor’s degree, or equivalent field experience in HVAC, mechanical systems, electrical systems, controls, automation, or a related discipline.
• Relevant BAS, Niagara, HVAC, controls, or manufacturer certifications are a plus.

Physical Requirements

• Drug Free work environment
• Valid Driver's license and ability to travel without restrictions, especially locally across the Denver metro area and Colorado Front Range
• Ability to work in public, industrial, commercial buildings, mechanical rooms, rooftops, construction sites, and active customer facilities
• Ability to climb ladders, access equipment, work at heights, and work in confined or tight spaces as needed
• Ability to lift (in excess of 50 pounds) and carry tools, materials, and equipment as required for field service work

Benefits

Atlas OT employees are the best, and as such get the best benefits. Our total compensation plan provides pay above average for our industry as validated by independent third parties. This full‑time position is eligible for our company’s health benefits package.

• Hybrid / Flexible work schedule
• Company sponsored training and certifications
• PPE Reimbursement Program
• $50/month Cell Phone Reimbursement
• Paid Time off for all Federal Holidays (11 total)
• 120 hours / year of accrued Paid Time Off (inclusive of 10 Vacation and 5 sick days)
• Large group medical, vision and dental coverage with:
  • 75% of employee premium covered by Atlas OT
  • 50% of employee + dependent premium if eligible covered by Atlas OT
  • For HSA eligible plans, employer HSA contribution equal to employee contribution up to federally allowable limits
• 401(k) Retirement Savings Plan with employer contributions matching employee contributions up to 5% or federally allowable limits.
• Employee Assistance Program (EAP)
• Employee Perks Program
• Voluntary Employee Programs, including:
  • Pet Insurance
  • Critical Illness
  • Accident Plan
  • Legal Shield
  • ID Shield