Building Automation Service Specialist

Siemens; Norfolk (VA); On-site; USD 42,000 - 73,000; Full time

Benefits offered by this job

Health and wellness benefits

Job summary

Siemens is seeking a Service Specialist to support our Norfolk, VA customers with building automation systems and preventive maintenance. You will execute service strategies, coordinate with internal teams, and deliver on-site support, while adhering to safety policies.

Ideal candidates have electro-mechanical experience, are physically capable of field work, and can lift up to 75 pounds. The role requires a US work authorization and a valid driver's license.

Qualifications

• Electro-mechanical experience or education required.
• Willing to work at heights and in ducts, including climbing ladders.
• Must be able to lift up to 75 pounds and use hand tools.
• Experience with Microsoft Office applications.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Execute digitalization and standard service operations strategies.
• Collaborate with Service Sales, Client Service Managers, and regional teams.
• Follow safety requirements and complete required training.
• Respond to service calls and perform repairs on automation systems.
• Maintain service ticket documentation and preventive maintenance schedules.
• Perform system checkout and startup on projects.
• Engage in rotational on-call and potential overnight travel.
• Work at customer locations, including construction sites with typical noise.

Skills

Electro-mechanical experience

PC/software skills

Physical flexibility

Hand tools

Microsoft Office

Driver's license

US work authorization

Education

High school diploma

Job description

Job Family: Buildings

Req ID: 514255

Position Location: This role supports our Norfolk, VA branch location, which serves customers throughout the greater Norfolk, VA area.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

Transform the everyday with us!

Our Service Specialists conduct service agreement tasks, scheduled maintenance assignments and project support to ensure the building automation systems inside buildings such as hospitals, universities, and industrial facilities are properly maintained and operating correctly.Our Service Specialists are the face of Siemens,and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment.

As a Service Specialist, you will:

• Execute digitalization and standard service operations strategies

• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and Region Americas Digital Service Center personnel

• Follow safety requirements as outlined by Siemens and customers

• Successfully complete assigned training as outlined in the training path

• Follow mandatory policies, procedures, and standards and maintains tools and test equipment

• Respond to service calls (emergency and on-site) as assigned. Perform\ repairs as directed on all automation system types

• Be responsible for completing service ticket documentation per the policy and follow preventive maintenance schedules

• Maintain complete and accurate documentation of services performed and generate reports within Siemens tools

• Perform system checkout and startup on projects and other duties as assigned

• Rotational On-Call and/or Minimal Overnight Travel - Compressed schedule performance can be a factor and will require extended hours to meet commitments

• Work is generally performed at customer locations in a local area and may include time spent on construction site, which may have a moderate noise level and regular distractions

You will make an impact with these qualifications:

_Basic Qualifications:_ __

• Electro-mechanical experience (either through previous experience or education) and user PC/software skill

• Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment; working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions

• Must be willing and able to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 75 pounds unassisted

• Experience with Microsoft Office (Word, Excel, and Outlook)

• Must be 18 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program

• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• High school diploma or state-recognized GED

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. #LI-TAG #Southeast-EREF #VeteranCareers #TransitioningServiceMember #MilitarySpouse hvac controls, building controls, programming, hvac field technician, heating, ventilation, air conditioning, direct digital control, apogee, Desigo, Modbus, Tridium, Niagara, Alerton, commissioning, LonWorks, BACnet, DDC, BMS, building management, mechanical systems, system integration

Curious to see what a Building Automation Specialist does every day?

Youtube Video (https://youtu.be/W6JV9XYtOKA?si=DAhv8vlYx-r9JHZ2)

You’ll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

The pay range for this position is $42,340 - $72,583 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Organization: Smart Infrastructure

Job Type: Full-time

Category: Engineering