Building Automation Operations Manager

Yale Mechanical, LLC; Saint Cloud (MN); On-site; USD 120,000 - 150,000; Full time

Job summary

Yale Mechanical, LLC is seeking an experienced Building Automation Operations Manager to lead the Building Automation and Controls department across Central Minnesota. You will guide technicians, programmers, and project teams while ensuring successful project delivery, safety, quality, and exceptional customer service.

You will collaborate with the St. Cloud leadership team and assist the General Manager with HVAC service operations, workforce planning, and branch operations, aligning

Qualifications

• 10 years of relevant experience.
• Technical Degree in a related field.

Responsibilities

• Lead the daily operations of the Building Automation and Controls department.
• Oversee controls project execution, programming, commissioning, troubleshooting, and service support activities.
• Assist the General Manager with HVAC service operations, project coordination, resource planning, and branch operational initiatives.
• Support scheduling, workforce utilization, and productivity efforts across building automation, service, and project teams.
• Monitor operational performance, customer satisfaction, project execution, safety, and profitability metrics.
• Collaborate with department leaders to identify opportunities for process improvement and operational efficiency.

Education

Technical degree in a related field

Job description

Description

Position Summary

The Building Automation Operations Manager is responsible for overseeing and supporting Yale Mechanical's Building Automation Systems (BAS) and controls operations throughout Central Minnesota. This position provides leadership of the control’s technicians, programmers, and project teams while ensuring successful project execution, customer satisfaction, workforce development, and operational excellence.

In addition to leading the Building Automation division, this role serves as a key member of the St. Cloud leadership team and assists the General Manager with HVAC service operations, project management activities, workforce planning, customer relations, and overall branch operations. The Building Automation Operations Manager will work collaboratively across departments to support the successful delivery of mechanical, HVAC, controls, and service solutions while maintaining Yale Mechanical's commitment to safety, quality, and customer service.

Operations Leadership

• Lead the daily operations of the Building Automation and Controls department.
• Oversee controls project execution, programming, commissioning, troubleshooting, and service support activities.
• Assist the General Manager with HVAC service operations, project coordination, resource planning, and branch operational initiatives.
• Support scheduling, workforce utilization, and productivity efforts across building automation, service, and project teams.
• Monitor operational performance, customer satisfaction, project execution, safety, and profitability metrics.
• Collaborate with department leaders to identify opportunities for process improvement and operational efficiency.

Business Development

• Provide leadership in the development, design, and estimation of Building Automation System (BAS) solutions for both standalone projects and integrated mechanical system opportunities.
• Prepare accurate project estimates and actively support sales efforts by developing competitive and value-driven solutions.
• Demonstrate strong customer-facing communication skills while building relationships, identifying client needs, and presenting technical solutions.
• Manage and maintain the sales pipeline through effective utilization of CRM tools, ensuring accurate opportunity tracking, forecasting, and follow-up activities.

Building Automation & Controls

• Provide leadership for Building Automation System (BAS) installation, programming, commissioning, integration, and service operations.
• Ensure successful execution of controls projects from startups through customer acceptance.
• Support the development of standards, best practices, and quality control procedures for the controls division.
• Work with customers to optimize building performance, energy efficiency, occupant comfort, and system reliability.
• Assist in the growth and development of Yale Mechanical's building automation capabilities and service offerings.
• Support integration strategies between HVAC systems, controls platforms, and energy management technologies.

Team Leadership & Development

• Lead, mentor, and develop building automation technicians, programmers, and support personnel.
• Assist the General Manager with employee development, recruiting, workforce planning, and retention initiatives across the branch.
• Promote a culture of safety, accountability, teamwork, professionalism, and continuous improvement.
• Support apprenticeship, training, and technical development programs.
• Foster collaboration between the controls, service, project, and administrative teams.

Customer Relations

• Develop and maintain strong relationships with building owners, facility managers, engineers, contractors, and key customers.
• Serve as a technical and operational resource for building automation and controls customers.
• Assist the General Manager and service team with strategic customer engagement and business development efforts.
• Support customer satisfaction through responsive communication, quality execution, and proactive problem solving.

Financial & Operational Support

• Manage the financial performance of the Building Automation department, including labor utilization, project profitability, and forecasting.
• Assist the General Manager with branch budgeting, operational planning, and performance management.
• Review controls project estimates, proposals, contracts, and project performance.
• Support overall branch profitability through effective project execution and resource management.

Requirements

Required Qualifications

• 10 years of relevant experience
• Technical Degree in a related field