Building Attendant Leader (Custodian Crew Leader) - Night Operations

University of Texas at Austin; Austin (TX); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Competitive benefits package

Paid vacation and holidays

Tuition assistance

Staff discounts

Job summary

The University of Texas at Austin is seeking a Building Attendant Leader for night operations within Facilities Services. Lead custodial teams, ensure schedules are met, and uphold high standards of cleanliness and safety across UT Austin facilities.

You will oversee one or more groups, coordinate work orders, and provide guidance to staff while ensuring compliance with SOPs and client expectations. This role emphasizes leadership development and reliable performance in a fast-paced environment.

Qualifications

• Experience leading custodial staff or similar teams.
• Ability to read and follow work orders and SOPs.
• Strong communication and interpersonal skills.
• Stable work history with good attendance.

Responsibilities

• Lead one or more groups of staff, schedule work, and ensure quality service.
• Prepare and maintain logs, reports, and inspection records.
• Inspect buildings and address custodial issues per standards and timelines.
• Train staff on cleaning procedures, safety, and SOPs; manage performance.
• Ensure security of doors, access, and alarms; manage keys and cards.
• Coordinate safety and preventive maintenance as required.
• Respond to client feedback and urgent cleaning needs, including off-shift work.

Skills

Leadership

Supervision

Communication

Time management

Safety awareness

Job description

Job Posting Title

Building Attendant Leader (Custodian Crew Leader) - Night Operations

Hiring Department

Facilities Services

Position Open To

All Applicants

Weekly Scheduled Hours

40

FLSA Status

To Be Determined at Offer

Earliest Start Date

Ongoing

Position Duration

Expected to Continue

Location

AUSTIN, TX

Job Details

General Notes

You belong at The University of Texas at Austin, where you can help change the world at work while receiving competitive pay and great benefits!

What sets you apart when you join UT?

As a Longhorn, you'll be working for a globally recognized university. Your work will make a difference in the lives of faculty and staff, thereby enhancing the student experience. If you're the type of person who wants to know your work has meaning and impact, you'll like becoming a member of the Facilities Services team at UT.

With Facilities Services, you'll have opportunities to grow and learn. We believe that everyone has the potential to be a leader, and we offer comprehensive leadership training and development programs. We want to help you achieve your career goals, because our goal is for you to have a long and rewarding career with us.

What benefits do I receive with UT? The university offers an impressive benefits package including, but not limited to:

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

For more details on benefits, please see: prospective/benefits and
current/services/my-total-rewards.

For more information, assistance with completing an application, or other questions about joining Facilities Services, FS-Recruitment at .

Purpose

To provide first-line supervision to custodians in the night cleaning operations.

Responsibilities

• Leadership: Abide by the work rules and set a good example. Schedule and coordinate the work of one or more groups of Assistant Building Attendant Leaders and Building Attendant II Teams. Maintain order and discipline. Receive and schedule work per client instructions and provide client feedback. Manage performance through observation, communication of goals and standards. Ensure employees comply with policies, procedures, work rules, and SOP.
• Administration: Prepare documents such as: Key Logs, Security Logs, Time Reports, FAMIS, First Reports of Injury, Inspection Reports, Supply Orders, Attendance Records, Training Records, Performance Records, periodic and annual Evaluations, New Employee Orientation, etc. in accordance with organizational practice and procedures. Provide timely notice to management on matters of concern as indicated by Supervisor and/or SOP.
• Quality Assurance: Ensure that services and event setups are delivered per schedule and/or work order. Conduct inspections of buildings; comply with procedures and standards; maintain and submit accurate paperwork. Conduct and document inspections and corrective action. Ensure timely reporting, submission, and follow-up of building maintenance and custodial issues. Provide timely and effective responses to client complaints (including off shift visits, when necessary).
• Professional Development and Training: Train employees on cleaning, work procedures, safety, policies, and work rules using both classroom and individual training methods. Direct quarterly rotation of, and training for specific BA II/ABAL duties, including: Restroom Specialist; Light Duty Specialist; Vacuum Specialist; and Utility Specialist. Attend and participate in training. Maintain accurate and timely documentation of records. Conduct employee orientation for both new and current employees. Meet training deadlines.
• Safety and Repair: Promote and follow safety guidelines and maintain safe working conditions. Report and correct unsafe working conditions daily. Report any necessary repairs to the Building Services Supervisor, FCMS, and FAMIS (per standard practice and procedures) with documentation on specific location, detailed description of the problem on the appropriate form. Ensure applicable Preventive Maintenance services and inspections of equipment are conducted per SOP. Ensure custodial lockers are free of unauthorized products and fully comply with the Authorized Products List. Coordinate and effectively organize responses and work related to floods and other emergency clean‑up operations. Safely operate custodial equipment and University vehicles (as required). Comply with mandatory safety and defensive driving training (as required). Complete applicable forms, logs, inspections, etc.
• Security: Ensure security of all external and internal doors and the arming of alarms in accordance with applicable practices and procedures. Ensure adherence to building and room unlocking and locking schedules, requests, and directives. Ensure proper control and accounting of keys, access cards, and alarm codes. Notify UTPD of security concerns and issues. Maintain equipment inventory, conduct quarterly inventories of select equipment per SOP, provide appropriate security to prevent loss or damage. Provide immediate reports of loss or damage to UTPD and management.
• Emergency cleaning including removal and cleanup of blood borne pathogens. Reports repairs as needed. Schedules and staffs events. Holds meetings with staff. Other related duties as assigned.

Required Qualifications

Experience following basic work instructions. Two years of experience in any one of the following fields: custodial, environmental services, hospitality, warehouse, production, or facilities services. Experience in a supervisory capacity. The ability to read and understand work orders, instructions, product labels, product directions, and other written job materials. Ability to understand and follow verbal and written instructions. Good communication skills, interpersonal skills, and customer service skills. Basic computer skills. Ability to write simple correspondence and fill out standard forms. Ability to work according to standardized processes. Stable work history. Strong attendance record. Must have a reliable means of communicating with the department outside of work by phone.

Preferred Qualifications

Preferred education: High school diploma or GED. Experience supervising custodians in an OS1 cleaning environment. More than one year supervisory experience. Excellent communication skills, interpersonal skills, and customer service skills. Advanced writing skills. Working knowledge of safety and sanitation measures appropriate for custodial work. Basic computer skills. Successful completion of the advanced OS1 Comprehensive Certification Program.

Salary Range

$41,600 + depending on qualifications

Working Conditions

Environmental Demands

• Uniforms and/or personal protection equipment (furnished)
• May work in all weather conditions
• May work around chemical fumes
• May work around standard office conditions
• May work around biohazards
• May work around chemicals
• May work around electrical and mechanical hazards
• Occasional exposure to blood borne pathogens.
• Use of backpack vacuum cleaner and other standard custodial equipment

Physical Tasks

• Use of manual dexterity
• Climbing of stairs
• Climbing of ladders
• Lifting and moving
• Continuous standing and walking

Additional Working Conditions

Use of personal protective equipment. Safety footwear provided and required. Lift/carry up to 50 lbs. Push/pull up to 50 lbs. Use of industrial-sized cleaning equipment. Exposure to blood-borne pathogens. Ability to distinguish colors.

Work Shift

40 hours: 5:30 p.m.- 2:00 a.m., Monday-Friday, with frequent weekend and holiday work as requested. Must conduct client visits as required when off shift.

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left-hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University‑Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.