Building and Systems Engineering Specialist

United Parcel Service, Inc.; New Orleans (LA); On-site; USD 70,000 - 95,000; Full time

Job summary

United Parcel Service (UPS) in New Orleans, LA seeks a maintenance automation technician to troubleshoot, calibrate, and adjust plant floor devices and automated systems, ensuring optimal performance of facility equipment and material handling systems.

You will guide maintenance mechanics and automation personnel, address alarms and faults, and support testing, commissioning, and upgrades of automation equipment in a fast-paced logistics environment.

Qualifications

• Bachelor's degree in engineering or international equivalent preferred.
• Programming experience with PLCs, HMIs, and industrial controls preferred.
• Basic understanding of industrial networks and automated material handling equipment preferred.
• Proficiency in Microsoft Office products.
• Ability to read electrical schematics, control drawings, ladder logic diagrams.

Responsibilities

• Responds to internal customers regarding equipment, automation, and facility-related issues.
• Responds to facility alarms, automation system faults, and emergency situations.
• Troubleshoots mechanical, electrical, and automation-related problems that arise during operations.
• Performs preventative maintenance on conveyors, controls systems, and facility equipment.
• Monitors automated material handling systems to identify equipment performance issues and potential failures.
• Troubleshoots PLCs, HMIs, motor controls, scanners, photoeyes, barcode readers, camera tunnels, and industrial networks.
• Supports the maintenance and reliability of sortation systems, conveyors, and automation controls equipment.
• Assists with root cause analysis of equipment failures and implements corrective actions to minimize recurring downtime.
• Monitors system alarms, equipment trends, and operational data to identify improvement opportunities.
• Calibrates sensors, scanners, photoeyes, and other automation devices to maintain system accuracy and performance.
• Supports software and controls changes under established engineering and operational procedures.
• Coordinates with operations and maintenance personnel to prioritize repairs and minimize operational impact.
• Maintains technical documentation, troubleshooting records, and preventative maintenance activities.
• Ensures compliance with safety requirements, including Lockout/Tagout (LOTO), electrical safety, and automation safety standards.
• Assists with testing, commissioning, and startup of new automation equipment and system upgrades.

Skills

Automation troubleshooting

Electrical engineering fundamentals

Ladder logic

Reading schematics

Education

Bachelor's degree in Engineering or related field

Tools

PLC programming

HMI

Industrial networking

SCADA

Job description

Job Summary

This position troubleshoots, calibrates, and adjusts plant floor devices and automated systems as necessary to maintain optimal performance of facility and material handling equipment. This position sorts calls, system alarms, and equipment breakdowns and expedites their completion. This position provides technical guidance to maintenance mechanics and automation personnel on how to complete required repairs and resolve equipment failures. This position assists in solving the daily challenges associated with maintaining conveyor systems, controls equipment, automated sortation systems, and facility infrastructure to ensure safe and reliable operations.

Responsibilities

• Responds to internal customers regarding equipment, automation, and facility-related issues.
• Responds to facility alarms, automation system faults, and emergency situations.
• Troubleshoots mechanical, electrical, and automation-related problems that arise during operations.
• Performs preventative maintenance on conveyors, controls systems, and facility equipment.
• Monitors automated material handling systems to identify equipment performance issues and potential failures.
• Troubleshoots PLCs, HMIs, motor controls, scanners, photoeyes, barcode readers, camera tunnels, and industrial networks.
• Supports the maintenance and reliability of sortation systems, conveyors, and automation controls equipment.
• Assists with root cause analysis of equipment failures and implements corrective actions to minimize recurring downtime.
• Monitors system alarms, equipment trends, and operational data to identify improvement opportunities.
• Calibrates sensors, scanners, photoeyes, and other automation devices to maintain system accuracy and performance.
• Supports software and controls changes under established engineering and operational procedures.
• Coordinates with operations and maintenance personnel to prioritize repairs and minimize operational impact.
• Maintains technical documentation, troubleshooting records, and preventative maintenance activities.
• Ensures compliance with safety requirements, including Lockout/Tagout (LOTO), electrical safety, and automation safety standards.
• Assists with testing, commissioning, and startup of new automation equipment and system upgrades.

Qualifications

• Bachelor's degree or international equivalent in Engineering, Electrical Engineering, Mechanical Engineering, Automation Technology, or related field preferred.
• Programming experience including troubleshooting PLCs, HMIs, industrial controls, basic networking, motor control theory, and AC/DC electrical systems preferred.
• Basic understanding of industrial networks, automated material handling equipment, and controls architecture preferred.
• Proficiency in Microsoft Office products.
• Ability to read and interpret electrical schematics, control drawings, ladder logic diagrams, and elementary diagrams.
• Strong analytical and troubleshooting skills related to automation, controls, and facility systems.
• Additional Preferred Qualification Experience supporting automated warehouse, package handling, distribution, or material handling systems, including PLC-controlled equipment, industrial networks, conveyors, sortation equipment, scanners, and operational technology systems.

Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

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