Builder Account Manager

Artisent Floors; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Job summary

Elite Flooring, proudly part of Artisent Floors, is a leading floor covering contractor serving national and regional homebuilders, commercial and general contractors, and multifamily communities. The Builder Account Manager will build and maintain strong, long-lasting customer relationships, focusing on increasing revenue to meet profitable growth objectives in support of the company’s goals.

Key duties include managing profitability, communicating with clients, developing new opportunities,

Qualifications

• Construction experience preferred.
• Proven track record of managing customer relationships.
• Ability to work in a fast-paced environment.
• Strong mathematical and Excel skills.

Responsibilities

• Manage the profitability, growth, and retention of existing business.
• Communicate with clients to ensure that all their needs are understood and met.
• Develop new business opportunities with existing clients.
• Resolve customer complaints in a quick efficient manner.
• Forecast future growth opportunities.
• Local representation at industry association and client events.

Skills

Customer relationships

Communication

Mathematical skills

Tools

Excel

Job description

Elite Flooring, proudly part of Artisent Floors, is a leading floor covering contractor serving national and regional homebuilders, commercial and general contractors, and multifamily apartment communities. We deliver high-quality flooring solutions backed by responsive service, strong industry expertise, and long-term customer partnerships.

Job Description: Builder Account Manager

Reports To: Branch Manager

Assignment Focus: We are looking for a self-motivated Builder Account Manager who is ready to manage a fast-growing book of business. The Builder Account Manager will be responsible for building and maintaining strong, long-lasting customer relationships. They will focus on increasing revenue to meet and exceed the profitable growth objectives in support of the company’s overall goal.

Primary Responsibilities:

• Manage the profitability, growth, and retention of existing business
• Communicate with clients to ensure that all their needs are understood and met
• Develop new business opportunities with existing clients
• Resolve customer complaints in a quick efficient manner
• Forecast future growth opportunities
• Local representation at industry association and client events

Desired Skills and Experience:

• Construction experience is preferred
• Proven track record of successfully managing customer relationships
• Ability to work in a fast-paced environment
• Strong mathematical and Excel skills

Salary & Benefits

• Base salary + Commission/Bonus
• Health insurance- 100% of employee premium paid by Artisent Floors