Buffet Attendant: Guest Experience & Upsell Pro

Mesquite Gaming; Mesquite (NV); On-site; USD 14,000 - 19,000; Full time

Job summary

Mesquite Gaming in Mesquite, NV seeks friendly servers to provide professional customer service at our restaurant, buffet, or steakhouse. Starting rate is $12.00 per hour plus tips, with required health and safety certifications.

Responsibilities include informing guests of specials, answering menu questions, taking orders, and serving food and beverages, while delivering excellent hospitality in a busy casino environment. Shift flexibility and teamwork are essential.

Qualifications

• Excellent customer service and communication skills.
• Must be team oriented.
• Must be flexible, adaptable, and self-motivated.
• Must be able to read, write, and communicate verbally in English.

Responsibilities

• Maintain current and accurate information regarding menu items and presentation.
• Upsell appetizers, beverages, and desserts during order taking.
• Enter orders into the POS system accurately for correct preparation.
• Deliver food and beverages and check guest satisfaction.
• Present the bill and thank guests while following scripting guidelines.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Team player

Flexibility

English proficiency

Tools

POS system

Job description

Mesquite Gaming in Mesquite, NV seeks friendly servers to provide professional customer service at our restaurant, buffet, or steakhouse. Starting rate is $12.00 per hour plus tips, with required health and safety certifications.

Responsibilities include informing guests of specials, answering menu questions, taking orders, and serving food and beverages, while delivering excellent hospitality in a busy casino environment. Shift flexibility and teamwork are essential.