Budtender - Villa Park

Mint Cannabis; Villa Park (IL); On-site; USD 20,000 - 28,000; Full time

Job summary

Mint Cannabis in Villa Park, IL is seeking a friendly Budtender to deliver an outstanding customer experience while educating patients and consumers about cannabis products. You will support day-to-day dispensary operations, from order fulfillment to compliance documentation, in a welcoming, professional environment.

The ideal candidate is at least 21, has retail or customer service experience, basic cannabis knowledge, and comfort with POS systems and cash handling. High school diploma required.

Qualifications

• Must be at least 21 years of age.
• Must be able to obtain and maintain a Facility Agent Card per state regulations.
• 1+ year of experience in retail or customer service preferred.
• Working knowledge of medical cannabis and its consumption methods.
• Familiarity with cannabis products and transaction limits.
• Understanding of state cannabis regulations and dispensary compliance protocols.
• Ability to operate POS systems and basic software programs.
• Strong communication and customer service skills.
• Dependable, punctual, and able to work under pressure in a fast-paced retail setting.

Responsibilities

• Greet and check in patients, verify status, and report allotments in POS.
• Provide cannabis education and guidance to patients and customers.
• Assist customers in selecting products efficiently and compliantly.
• Process orders and handle payments using POS with high accuracy.
• Operate, maintain, and close the cash register, including reconciliation and deposits.
• Maintain a clean, organized, and professional environment for customers and coworkers.
• May support other departments, including administration and packaging.
• Assist with daily operational needs, including restocking and supporting compliance efforts.

Skills

Customer service

Communication

Cash handling

POS operation

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

POS software

Job description

Budtender
Reports to: Retail Store Manager
FLSA Status: Non-Exempt
Department: Retail
Location: Villa Park, IL
Pay Range: $17.25/hr

Position Summary

The Budtender is responsible for delivering an outstanding customer experience while educating patients and consumers about cannabis products. This role supports the day-to-day operations of the dispensary, from order fulfillment to compliance documentation, all while promoting a welcoming and professional environment.

Responsibilities

• Must be able to greet and check in patients, verify their status, and report allotments in the POS system
• Responsible for providing cannabis education and guidance to patients and customers.
• Must assist customers in selecting products efficiently and compliantly.
• Must be able to process orders and handle payments using POS software with a high level of accuracy.
• Must be able to operate, maintain, and close the cash register, including reconciliation and deposit tasks.
• Must maintain a clean, organized, and professional environment for customers and coworkers.
• May be required to support other departments, including administration and packaging, as needed.
• Must assist with daily operational needs, including restocking and supporting compliance efforts.

Supervisory Responsibilities

None.

Qualifications

• Must be at least 21 years of age.
• Must be able to obtain and maintain a Facility Agent Card in accordance with Arizona state regulations.
• 1+ year of experience in retail, customer service, or a related role preferred.
• Working knowledge of medical cannabis and its consumption methods.
• Familiarity with Arizona cannabis products and transaction limits.
• Understanding of state cannabis regulations and dispensary compliance protocols.
• Ability to operate POS systems and basic software programs.
• Strong communication and customer service skills.
• Dependable, punctual, and able to work under pressure in a fast-paced retail setting.
• Positive, team-oriented mindset.

Education and Certifications

• High school diploma or equivalent required.
• No additional certifications required.

Physical Requirements

• Must be able to stand for extended periods (up to 8 hours).
• Must be able to lift and move up to 25 pounds.
• Manual dexterity and visual acuity required for handling products and operating point-of-sale systems.

Work Environment

• Work is performed in a cannabis retail dispensary environment.
• Exposure to strong odors, moderate noise, and customer interaction throughout the day.
• PPE may be required depending on task or department support.

Travel Requirements

None.

Equal Opportunity Employer Statement

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law

Other Duties Disclaimer

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.