Budtender - Mesa

Renew Cannabis Co.; Mesa (AZ); Hybrid; USD 2,066,000 - 2,342,000; Full time

Job summary

Renew Cannabis Co. is seeking a Budtender in Mesa, AZ to deliver exceptional customer experiences and educate customers about cannabis products.

The role supports daily dispensary operations, from order fulfillment to compliance documentation, while maintaining a welcoming and professional environment. This position requires strong communication skills, familiarity with state cannabis regulations, and the ability to work with a fast-paced retail team.

Qualifications

• Must have customer service experience in a retail setting.
• Familiarity with POS systems and cash handling.
• Strong communication and customer service skills.

Responsibilities

• Greet and check in customers, verify status, report allotments in POS.
• Educate customers on cannabis products.
• Assist customers in selecting products and completing purchases.
• Process orders and handle payments with accuracy in POS.
• Maintain the cash register and perform reconciliation/deposit tasks.
• Keep a clean, organized, and professional dispensary environment.
• Support other departments as needed (administration/packaging).
• Assist with daily operations like restocking and compliance tasks.

Skills

Customer service

POS operation

Communication

Education

High school diploma

Tools

POS software

Job description

Budtender

Reports to: Retail Store Manager
FLSA Status: Non-Exempt
Department: Retail
Location: Mesa, Arizona
Pay: $15.15

Position Summary:

The Budtender is responsible for delivering an outstanding customer experience while educating consumers about cannabis products. This role supports the day-to-day operations of the dispensary, from order fulfillment to compliance documentation, all while promoting a welcoming and professional environment.

Responsibilities:

• Must be able to greet and check in consumers, verify their status, and report allotments in the POS system.
• Responsible for providing cannabis education and guidance to customers.
• Must assist customers in selecting products efficiently and compliantly.
• Must be able to process orders and handle payments using POS software with a high level of accuracy.
• Must be able to operate, maintain, and close the cash register, including reconciliation and deposit tasks.
• Must maintain a clean, organized, and professional environment for customers and coworkers.
• May be required to support other departments, including administration and packaging, as needed.
• Must assist with daily operational needs, including restocking and supporting compliance efforts.

Supervisory Responsibilities:

None.

Qualifications:

• Must be at least 21 years of age.
• Must be able to obtain and maintain a Facility Agent Card in accordance with Arizona state regulations.
• 1+ year of experience in retail, customer service, or a related role preferred.
• Working knowledge of medical cannabis and its consumption methods.
• Familiarity with Arizona cannabis products and transaction limits.
• Understanding of state cannabis regulations and dispensary compliance protocols.
• Ability to operate POS systems and basic software programs.
• Strong communication and customer service skills.
• Dependable, punctual, and able to work under pressure in a fast-paced retail setting.
• Positive, team-oriented mindset.

Education and Certifications:

• High school diploma or equivalent required.
• No additional certifications required.

Physical Requirements:

• Must be able to stand for extended periods (up to 8 hours).
• Must be able to lift and move up to 25 pounds.
• Manual dexterity and visual acuity are required for handling products and operating point-of-sale systems.

Work Environment:

• Work is performed in a cannabis retail dispensary environment.
• Exposure to strong odors, moderate noise, and customer interaction throughout the day.
• PPE may be required depending on the task or department support.

Experienced