Budtender (Trail Guide) - Part-Time (Weekends: Fri-Sun)

Smith Farms North; Brainerd (MN); On-site; USD 21,000 - 30,000; Part time

Job summary

Smith Farms North in Minnesota's Northwoods is seeking part-time Budtenders to guide guests through the in-store cannabis experience and educate them on Trail products. You will assist with product selection, ensure a welcoming, compliant atmosphere, and handle transactions with care.

Ideal candidates are 21+, with retail or customer-facing experience, strong communication, and comfort with cash handling and POS tech like Cova or Dutchie.

Qualifications

• 21+ age and pass state background requirements for cannabis retail.
• Retail or customer-facing experience preferred.
• Strong communication and ability to stay calm under pressure.
• Comfort with cash handling and POS technology.
• Interest in cannabis and willingness to learn.

Responsibilities

• Greet guests and help them select products based on needs and eligibility.
• Operate POS system and complete transactions accurately.
• Apply discounts, loyalty rewards, and follow tax rules.
• Maintain a clean, safe, and compliant store environment and report issues.

Skills

Customer service

Cash handling

Communication

Tech-savvy

Cannabis interest

Tools

Cova

Dutchie

Job description

Company Overview:

Smith Farms North is a vertically integrated microbusiness located in the heart of Minnesota's Northwoods. We cultivate premium flower and produce handcrafted solventless products under the Trail brand family, including Trail Joints, Trail Chews, and Trail Vapors. Our co-located retail storefront, Trailhead Cannabis Company, offers a rustic, welcoming consumer experience. Together, we're building a new standard in Minnesota cannabis: rooted in craft, guided by compliance, and shaped by the natural beauty of our surroundings.

We're not a corporate machine. We're a small team doing meaningful work - blending agriculture, manufacturing, and retail into something exceptional. If you're passionate about plants, focused on precision, and ready to grow in a fast-moving environment, this might be the place for you.

Position Overview:

The Budtender is responsible for guiding guests through their in-store experience - offering product education, transaction support, and a warm, compliant, and respectful atmosphere. This role is focused on service, pace, and reliability.

It's not a performance - it's professionalism, backed by genuine curiosity and care.

We are seeking Part-Time Budtenders for our growing operation who are willing to work up to 30 hours per week, primarily Friday through Sunday.

Responsibilities:

Guest Experience

• Greet customers, check IDs, and uphold welcoming energy for all visitors
• Assist guests in selecting products based on their needs, preferences, and legal eligibility
• Answer questions accurately and respectfully across a range of knowledge levels
• Stay current on product offerings, effects, formats, and usage guidance
• Provide education with clarity, not hype

Sales & Transactions

• Operate the POS system (e.g., Cova, Dutchie) to complete transactions accurately
• Ensure proper application of discounts, tax, loyalty rewards, and bag limits
• Handle cash and debit transactions with attention to accuracy and security
• Pack and label products according to company and state rules

Compliance & Cleanliness

• Verify age and quantity limits before every transaction - no exceptions
• Follow SOPs for handling returns, packaging, and inventory movement
• Maintain a clean, safe, and professional environment throughout the shift
• Flag any product issues, compliance concerns, or customer incidents to the supervisor

Qualifications

• Must be 21+ and pass all background requirements for cannabis retail employment
• Prior retail, hospitality, or customer-facing experience preferred
• Strong communicator who can work quickly and stay calm under pressure
• Interest in cannabis and willingness to learn - no know-it-alls required
• Comfortable with technology, cash handling, and shift-based teamwork

You're a Fit If You...

• Take pride in consistency, even on slower days
• Like helping people navigate new experiences with calm, clear guidance
• Show up on time, ready to work, every time
• Respect the rules - not just because they're rules, but because they protect the industry and our guests

Must be 21+ and able to pass the required state background check