Budtender Patient Care Coordinator Full-Time

Vireo; Frederick (MD); On-site; USD 18,000 - 45,000; Full time

Job summary

Vireo Health is seeking a full-time Patient Care Coordinator for their cannabis dispensary in Frederick, MD. This role includes assisting medical cannabis patients, handling operational tasks, and ensuring state compliance. Candidates should have a high school diploma, retail experience, and strong communication skills.

Benefits

Employee Discounts

Paid Time Off

Qualifications

• Minimum 1-3 years' experience in a retail environment.
• Excellent communication skills, verbal and written.
• Ability to work independently and handle multiple tasks.

Responsibilities

• Educates patients on the use of cannabis medications.
• Maintains compliance with state regulations.
• Provides exceptional customer service.

Skills

Communication

Customer Service

Teamwork

Adaptability

Education

High School Diploma

Tools

MS Office

Job description

15 hours ago Be among the first 25 applicants

Who we are:

Who we are:

At Vireo Health, we’re not just another cannabis company—we’re a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.

We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we’re building more than a business—we’re building a community.

As we rapidly expand nationwide, we’re looking for talented, driven, and passionate people to join us. If you’re ready to turn your passion into a career, let’s grow the future together.

What the role is about:

We are seeking an energetic and flexible Full-TimePatient Care Coordinatorto join our growing dynamic team. A Patient Care Coordinator is responsible for working alongside a healthcare team in a retail cannabis dispensary environment. This role reports directly to the Dispensary Manager.

• Benefits are offered through UFCW Local 27
• Starting union wage: $18.14/hr
  
  

What impact you’ll make:

• Participates in our startup team to help educate and safely deliver medication to medical cannabis patients
• Assists patients and caregivers through the dispensary process/experience
• Helps to trains other team members in the use of cannabis-based medicines
• Completes operational requirements by maintaining an organized work flow; verifying preparation and labeling of medications, verifying order entries and charges
• Must comply with all state laws and regulations
• Participates in recordkeeping and reporting necessary for State Compliance
• Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing
• Works on company initiatives to achieve set goals and performance indicators
• Educates patients on the proper use and storage of medical cannabis medications
• Assists patients in determining the best treatment course under the supervision of a registered pharmacist and in conjunction with a provider’s recommendation
• Provides exceptional customer service to patients, potential patients, caregivers, and providers
• Maintains cash register and accountability for assigned drawer
• Completes opening/closing procedures as assigned
• Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries
• Assists with the incoming orders, shipments, and deliveries of supplies
• Attends staff meetings, continuing education, as directed
• Maintains and safeguards entrusted confidential information
• Works with eCommerce platform to review and approve online orders and patient accounts
• Assists patients in utilizing the eCommerce platform in order to obtain medical cannabis medications
• Ability to pass background check and drug test as required by law
• Performs other duties as assigned
  
  

What You’ve Accomplished

• A high school diploma and 1-3 years’ experience in a retail environment
• Proficiency with MS Office required
• Experience working in a healthcare setting is preferred
• Excellent communication skills, verbal and written
• Ability to work in a team environment, as well as independently
• Ability to handle multiple tasks simultaneously
• Ability to work in a fast-paced environment
• Adaptable to change in the work environment
• At least 21 years of age as required by law
• Weekend availability
  
  

Why Choose Vireo

Life’s too short to work somewhere that doesn’t ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity—where science meets creativity, and wellness meets culture.

At Vireo Health, we’re pioneering the future of cannabis with a team that’s as dynamic as the industry itself. Here, you’ll find a workplace that’s collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people’s lives.

Whether you’re cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you’ll be part of something bigger. If you’re looking for a career that’s exciting, meaningful, and full of growth, let’s build the future of cannabis together.

A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future

Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do

Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts

Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve.

EEO Statement

Vireo Health, Inc. isan equal opportunity employer, and all qualified applicants will receive consideration for employmentwithout regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. www.vireohealth.com

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Internet Publishing

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