Budtender & Customer Education Specialist

Planet 13 Las Vegas; Florida; On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive pay rates

Health, dental, vision insurance

Paid time off

401k retirement plan

Employee discount

Early wage access

Life Insurance

Cancer and Critical Illness Insurance

Job summary

Planet 13 is hiring a Full-Time Sales Associate in Bonita Springs to deliver exceptional customer service, educate customers on cannabis products, and support sales goals. You will verify IDs, assist with payments, and help manage online orders while collaborating with the dispensary team on events and marketing initiatives.

The role requires a high school diploma, 21+ years old, and the ability to pass a Florida background check; prior customer service in health/wellness is a plus.

Qualifications

• High school diploma or equivalent.
• At least 21 years or older.
• Ability to pass drug testing and Level 2 Florida State background check.
• At least 2 years of customer service experience preferred.

Responsibilities

• Greeting, assisting, and providing information and necessary services to customers.
• Verifying customer ID and cannabis card status.
• Dispensing medication and collecting payment via POS register, or upon delivery.
• Maintaining all online pick-up orders.
• Establishing and maintaining positive relationships with customers by accurately assessing needs and providing information.
• Working with Dispensary Manager to identify opportunities for dispensary events.
• Planning and coordinating events including communication, logistics, marketing, and materials.
• Supporting all marketing and sales efforts to meet sales goals.

Skills

Customer service

Communication

Sales

Cash handling

Event planning

Marketing support

Education

High school diploma

Tools

POS system

Job description

Planet 13 is hiring a Full-Time Sales Associate in Bonita Springs to deliver exceptional customer service, educate customers on cannabis products, and support sales goals. You will verify IDs, assist with payments, and help manage online orders while collaborating with the dispensary team on events and marketing initiatives.

The role requires a high school diploma, 21+ years old, and the ability to pass a Florida background check; prior customer service in health/wellness is a plus.