Buckeye-General Manager

Kids for the Future; Centennial (CO); On-site; USD 37,000 - 41,000; Full time

Job summary

Kids for the Future is seeking a Full-Time General Manager at our Centennial, CO location to deliver high-quality patient and customer experiences across retail, lab, and optometric services. This leadership role oversees daily operations, staff tasks, and policy adherence within a fast-paced environment.

You will drive organization-wide selling strategies, generate regular performance and financial reports, and ensure HIPAA compliance while maintaining a welcoming office atmosphere.

Qualifications

• Excellent verbal and written communication skills.
• Strong leadership, management, and team-building abilities.
• Analytical and computer skills to generate reports and manage records.
• Sound judgment, problem-solving and decision making.
• Organizational skills to manage office operations.

Responsibilities

• Foster an office environment focused on delivering exceptional patient/customer service.
• Over-site of personnel and daily office operations; assign tasks, duties and schedules.
• Keep staff up to date on required skills training and policy updates.
• Implement organization selling strategies.
• Partner with Marketing Manager to generate sales, insurance, payroll, and staff reports.
• Handle daily bank deposits and communicate close totals to Accounting.
• Ensure staff performance meets office goals; schedule staff per payroll guidelines.
• Primary point of contact for weekly payroll accuracy.

Skills

Leadership

Communication

Analytical skills

Computer skills

HIPAA compliance

Organizational skills

Problem-solving

Tools

Office software

Job description

• Location 7960 S. University Blvd, Unit 102,Centennial, CO, 80122,United States
• Base Pay $27.00 - $30.00 / Hour
• Employee Type Full-Time Non-Exempt

Description

Summary:

To deliver consistent, high-quality patient and customer experience in a fast-paced environmentencompassing retail, lab, and optometric services in order to support the key results of the organization. General Managers meet operational goals by ensuring the following responsibilities are implemented consistently, with an underlying commitment to the organization’s values, the patients and customers, office staff, and excellence in execution.

This position is responsible for:

• Fostering an office environment that is focused on consistently delivering exceptional patient/customer service
• Daily direct over-site of personnel and operations of the office, assigning specific tasks, duties, and schedules
• Keeping office staff up to date on required skills-based, policy, and procedure training
• Implementation of organization selling strategies
• Partnering with Marketing Manager to generate daily, weekly, monthly reports pertaining to sales, insurance, payroll, and staff
• Daily bank deposits and sending previous day’s close totals to the Accounting Team
• Ensuring staff benchmark performance meets or exceeds office goals
• Scheduling staff in accordance with payroll guidelines set by the Market Manager or upper management
  • Primary point of contact for weekly payroll accuracy of the office staff

Technical Skills and Competencies:

• Excellent verbal and written communication skills
• Strong leadership, management, and team-building skills
• Strong analytical and computer skills
• Sound judgment, problem-solving and decision making
• Organizational skills
• Ability to perform all aspects in regard to optical prescriptions, measurements, product
• knowledge, adjustments, repairs, troubleshooting patient concerns, verify accuracy of orders
• Comprehension of vision and medical insurance

Organizational and Compliance Duties:

• Support implementation of new technology and equipment
• Schedule meetings with staff to ensure the organization’s policies and procedures are being communicated and adhered to
• Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA)
• Monitor processes to ensure compliance with the organization’s policies and guidelines
• Inventory management: optical frames, lab, office supplies
• Maintaining and creating a safe, clean, organized and inviting environment for both patients/customers and staff by either assigned or assumed responsibilities