Buca Host

Jackmont Hospitality Inc; Indianapolis (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading restaurant in Indianapolis as a Buca Host, where you will create welcoming dining experiences for guests. Your role involves managing reservations, greeting guests, and coordinating with staff to enhance guest satisfaction. This entry-level position is perfect for individuals with strong customer service skills looking to thrive in the vibrant food and beverage industry.

Qualifications

• Previous experience in a customer service role, preferably in a restaurant setting.
• Bilingual abilities to assist a diverse clientele.

Responsibilities

• Greet and welcome guests as they arrive.
• Manage the reservation system and seating chart.
• Assist guests with inquiries about the menu and specials.

Skills

Strong communication

Interpersonal skills

Education

High school diploma or equivalent

Tools

Reservation management systems

Job description

Join to apply for the Buca Host role at Jackmont Hospitality Inc

About The Role

As a Buca Host at our Indianapolis location, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibilities include warmly welcoming guests, managing reservations, and ensuring a smooth flow of seating throughout the restaurant. You will play a key role in maintaining a positive atmosphere, addressing guest inquiries, and providing information about our menu and specials. Additionally, you will collaborate with waitstaff and management to optimize seating arrangements and enhance overall guest satisfaction. Your efforts will contribute to creating memorable dining experiences that encourage repeat visits and positive word-of-mouth for our establishment.

Minimum Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in a restaurant setting.
• Strong communication and interpersonal skills.

Preferred Qualifications

• Experience with reservation management systems.
• Knowledge of food and beverage service.
• Bilingual abilities to assist a diverse clientele.

Responsibilities

• Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere.
• Manage the reservation system and seating chart to optimize table turnover and guest flow.
• Assist guests with inquiries about the menu, specials, and restaurant policies.
• Coordinate with servers and kitchen staff to ensure timely seating and service.
• Handle guest complaints or concerns with professionalism and a focus on resolution.

Skills

The required skills of strong communication and interpersonal abilities will be utilized daily as you interact with guests and staff, ensuring a welcoming environment. Your customer service experience will help you effectively manage guest expectations and resolve any issues that may arise. Familiarity with reservation systems will aid in efficiently organizing seating arrangements and optimizing guest flow. Preferred skills, such as knowledge of food and beverage service, will enhance your ability to provide informed recommendations to guests. Bilingual abilities will allow you to connect with a broader range of customers, further enriching their dining experience.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Design, Art/Creative, and Information Technology
• Industry: Food and Beverage Services

Location: Indianapolis, IN

Salary: $16.00-$19.00 per hour

Note: This job posting is 2 years old and may no longer be active.