BROKERAGE - Rep, Brokerage Operations

CJ Logistics America; Des Plaines (IL); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and DI

401(k) retirement savings

Paid time off

Tuition assistance

Early access to earned wages

High-performance culture

Opportunities for advancement!

Job summary

CJ Logistics America is seeking a Brokerage Operations Representative in Des Plaines, IL to build and grow relationships with truckload carriers. You will cover loads with vetted carriers, ensuring profitability and service while utilizing CJ’s technology toolbox.

The role requires 2+ years in carrier sales or brokerage operations, proficiency in rate negotiations, and experience with Mercury Gate TMS/DAT/Four Kites. Hybrid work with on-site four days per week.

Qualifications

• 2+ years of carrier sales or brokerage operations experience.
• Experience with rate negotiations and load execution.
• Experience using Transportation Management Systems (TMS).
• Experience with Mercury Gate TMS, DAT, Four Kites, Convoy for Brokers, Google.

Responsibilities

• Attract, develop, and grow relationships with truckload carriers.
• Learn, follow, and suggest process improvements.
• Negotiate and manage spot rates, contracts, and renewals with carriers.
• Leverage CJ technology to negotiate pricing, drive automation, and create efficiencies for carrier partners.
• Maintain communication with carriers to meet customer expectations and on-time delivery.
• Perform other related duties as required within training and expertise.

Skills

Carrier sales

Rate negotiations

TMS experience

Carrier relationships

Negotiation

Tools

Mercury Gate TMS

DAT

Four Kites

Convoy for Brokers

Google Workspace

Trucker Tools

Job description

Who We Are And Why We’re Hiring

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

Who We Are And Why We’re Hiring

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

Position Overview

As a Brokerage Operations Representative, you will be responsible for building and growing relationships with truckload carriers within CJ Logistics Brokerage. You will be responsible for covering loads with vetted carriers, ensuring profitability and service.

Essential Job Duties & Responsibilities

• Use industry experience to attract, develop, and grow relationships with truckload carriers
• Learn, follow, and suggest improvements to processes and systems
• Negotiate and manage spot rates, contracts, terms and renewals with carriers and send for approval to the manager
• Leverage CJ technology suite to negotiate competitive pricing, drive automation, and create efficiencies for carrier partners
• Maintain consistent communication with carriers to manage customer expectations and timely delivery
• Perform other related job duties as required, within the scope of training and expertise
• Perform other related job duties as assigned or required.

Required Qualifications

• 2+ years of experience in a carrier sales or brokerage operations & management
• Experience with rate negotiations and load execution
• Experience working in a Transportation Management System (TMS)
• Experience working with Mercury Gate TMS, DAT, Four Kites, Convoy for Brokers, Google
• Ability to persuade, motivate, influence and negotiate with carriers
• Preferred Experience working with Mercury Gate TMS, DAT, Four Kites, Convoy for Brokers, Google Office & Trucker Tools
• Successful candidates in this role will have experience work in in a brokerage/spot environment, with an entrepreneurial mentality

Preferred Qualifications

• Office and Trucker Tools, preferred

Physical Requirements

This is largely a sedentary role requiring the physical ability to:

• Sit for prolonged periods of time at a desk while working on a computer
• Use hands and fingers to operate a keyboard, mouse, and telephone
• Speak and hear clearly in person, virtually, and over the phone
• Occasionally stand, walk, reach, stoop, or lift up to 10 pounds

Work Environment

This position operates in a professional office environment. The role routinely uses standard office equipment, such as computers, phones, photocopiers, filing cabinets, and printers.

The work environment is typically quiet to moderate in noise level and is climate controlled.

Location/Remote Eligibility

This is a hybrid role based out of our Des Plaines, IL office. Regular, on-site presence is required (4) days per week or as otherwise directed by the company.

Schedule

Work hours may vary by shift assignment and may include evenings, weekends, holidays, and overtime based on business needs.

What We Offer

• Competitive compensation
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings
• Paid time off
• Tuition assistance
• Early access to earned wages
• High-performance culture with a continuous improvement mindset
• Opportunities for advancement!

CJ Logistics About Statement

At CJ Logistics, we value diversity, equity, and an inclusive workplace. If you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

We are proud to be an Equal Employment Opportunity employer. We prohibit discrimination and

or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.

This job posting sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law.

This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pursuant to the California Fair Chance Act and other applicable federal, state, and local fair chance laws, the Company will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law.

CJ Logistics participates in the E-Verify program.

This position is not eligible for visa sponsorship or support for work authorization.

CJ Logistics is committed to equal employment opportunity and providing equal access to applicants with disabilities. If you require a reasonable accommodation or wish to request an alternative, non-automated evaluation process due to a disability, medical condition, or neurodivergence, please contact our Talent Acquisition Accommodations Team at [e-mail]. Requesting an accommodation or alternative review process will not negatively affect your candidacy.