Information Technology - Sr Business Analyst (Temporary)

CJ Logistics America; Des Plaines (IL); Híbrido; USD 56.000 - 72.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision, life, and ­­­

401(k) retirement savings

Paid time off

Tuition assistance

Early access to earned wages

Hybrid work environment

Advancement opportunities

Descripción de la vacante

CJ Logistics America is hiring for a hybrid role in Des Plaines, IL, focused on leading business analysis and project management for migrating warehouse operations to a Tier-1 cloud WMS. You will run discovery workshops, author BRDs, coordinate vendor activities, and manage go-live and stabilization across multiple sites.

The position requires 5+ years in business analysis or supply chain systems with 3+ years in project leadership, strong SQL and EDI/API experience, and the ability to work

Formación

• 5+ years in business analysis or supply chain systems, with 3+ years in project leadership.
• Proven ability to solve ambiguous problems under pressure.
• Experience delivering WMS or supply chain projects for multiple clients.

Responsabilidades

• Lead discovery with operations and stakeholders to capture requirements.
• Author BRDs, specs, and process flows; perform gap analyses.
• Translate requirements into WMS configurations, interfaces and reports.
• Define EDl/API integration requirements and data mappings.
• Develop and execute SIT/UAT test plans; manage defects with vendors.

Conocimientos

Business analysis

Project management

Stakeholder management

Problem solving

Herramientas

Körber/Infios WMS (HighJump)

Boomi integration

ERP integration

Descripción del empleo

Who We Are And Why We’re Hiring

CJ Logistics delivers integrated and multimodal logistics services, connecting every corner of the world via air, sea and land. As a lead logistics partner (LLP), third-party logistics provider (3PL) and supply chain consultant, we help customers leverage supply chain management as a competitive advantage, reducing total system costs, transforming business processes, improving service and facilitating growth and change. With a focus on social responsibility and sustainability through growth with customers and communities, we prioritize the wellbeing of the end consumer, our customers and our employees. CJ Logistics is responsible for the North America region, specializing in solutions for regulated industries such as food and beverage, consumer-packaged goods, healthcare and medical supplies, and tire and automotive.

Schedule

Monday - Friday 8AM - 5PM

Contract & Hours

Temporary position with the future possibility to convert to Full-Time Employee.

Compensation

Base Hourly Wage or Compensation Range: $41-52/hour with eligibility for overtime pay

Shift Differential: No

Incentive eligible: No

Position Overview

This role is critical in the process for CJLA to convert its warehouse network onto a Tier-1 cloud warehouse management platform, blending senior business analysis with hands-on project management. This role will own requirements end to end - from discovery workshops with operations through BRD authoring, configuration validation, UAT, go-live and stabilization - while also carrying the schedule, risks and vendor coordination for the sites and work streams you are assigned.

Business Analysis

• Lead discovery sessions with operations, solutions and customer stakeholders to capture current-state process and target-state requirements.
• Author Business Requirements Documents, functional specifications, process flows and gap analyses against the standard golden template.
• Translate operational requirements into WMS configuration, RF screen, report and interface designs; validate vendor design responses against the original requirement rather than accepting them at face value.
• Define EDI and API integration requirements across WMS, ERP, customer trading partners and middleware, including message mapping and exception handling.
• Build and execute test plans (SIT, UAT), manage defect triage, and drive issues to closure with the vendor and internal development team.
• Write SQL queries against the WMS database for data validation, reconciliation and issue analysis.
• Provide onsite and remote go-live support: cutover execution, day-one floor support alongside operations, real-time troubleshooting of transactions, interfaces and RF processes, and structured hypercare through stabilization.
• Diagnose production issues under time pressure - isolate whether the cause sits in configuration, data, integration or process, and either resolve it or hand it to the right party with the analysis already done.

Project Management

• Own the project plan, milestones and critical path for assigned sites and workstreams; maintain a defensible schedule rather than a decorative one.
• Run status reporting, risk and issue logs, and steering updates for internal leadership and customers.
• Manage scope: identify change requests early, quantify impact, and route them through a documented approval path.
• Coordinate across IT, operations, solutions, finance and external vendors, holding parties to committed dates and escalating on a defined cadence.
• Manage go-live readiness and cutover planning, including go/no-go criteria and post-launch stabilization exit.
• Perform other related job duties as assigned or required.

Required Qualifications

• 5+ years in business analysis, WMS implementation or supply chain systems, including at least 3 years in a project management or project lead capacity.
• Demonstrated problem-solving ability when facing ambiguous, undocumented issues with operational pressure.
• Delivery experience across multiple clients or business units, in a client-facing capacity where scope, schedule and stakeholder expectations were yours to manage.
• Ownership of at least two full-lifecycle WMS implementations or site conversions, from requirements through go-live and stabilization.
• Working knowledge of core warehouse processes: receiving, putaway, replenishment, wave and order picking, packing, shipping, cycle counting, lot and expiration date control.
• Working SQL proficiency - able to independently write joins and aggregate queries to validate data and investigate issues.
• Practical understanding of EDI transaction sets used in 3PL operations (940, 943, 944, 945, 947, 856, 850) and of integration concepts such as middleware, mapping and error reprocessing.
• Excellent written communication: BRDs, specifications and executive-level status summaries that stand on their own without verbal explanation.
• Willing and able to work extended hours and weekends during cutover and go-live windows, and to work directly on the warehouse floor with operations.

Preferred Qualifications

• Direct experience with Körber / Infios WMS (formerly HighJump), including configuration, RF screen design or report development.
• Background with a systems integrator, implementation partner or technology consulting practice delivering WMS or supply chain projects.
• Third-party logistics (3PL) background with multi-client, multi-site operations.
• Experience with Boomi or comparable integration platforms.
• Exposure to legacy-to-modern WMS conversion programs, including data migration and parallel-run strategies.
• PMP, CAPM, CBAP or equivalent certification.
• Familiarity with yard management, parcel or TMS integration.

Physical Requirements

• Stand and/or walk for extended periods (up to X hours, depending on shift)
• Sit, stand, walk, bend, stoop, kneel, crouch, or crawl as needed
• Climb stairs, ladders, and/or scaffolds at various heights including ground-level and racking zones (occasionally/frequently)
• Reach with hands and arms overhead and below waist level
• Lift, carry, push, or pull up to 50 pounds
• Occasionally lift heavier items with or without assistance
• Use fine motor skills/manual dexterity to operate equipment, tools, or keyboards
• Frequently use hands and fingers to handle, grasp, or control objects
• See clearly at close range and at distance, with peripheral vision, depth perception, and the ability to adjust focus
• Hear and understand verbal instructions, alarms, and equipment signals in a noisy environment
• Sit for prolonged periods of time at a desk while working on a computer
• Use hands and fingers to operate a keyboard, mouse, and telephone
• Speak and hear clearly in person, virtually, and over the phone
• Occasionally stand, walk, reach, stoop, or lift up to 10 pounds

Work Environment

This position operates in a hybrid environment, with responsibilities carried out in both a warehouse setting and an office.

Environment. In The Warehouse, The Employee Is Exposed To

• Varying temperatures, including but not limited to refrigerated or non-climate controlled areas
• Loud noise levels, such as machinery, forklifts, and conveyor systems
• Dust, odors, and airborne particles
• Concrete flooring and moving mechanical equipment
• Frequent exposure to powered industrial vehicles and warehouse traffic

Location/Remote Eligibility

This is a hybrid role based out of our Des Plaines, IL office. Regular, on-site presence is required (4) days per week or as otherwise directed by the company.

The role may be performed in a hybrid work setting (combination of on-site and/or remote), depending on business needs and location eligibility. When working remote, employees are expected to maintain a dedicated, distraction-free, confidential workspace and reliable internet connection.

This position requires occasional travel to facilities and may include up to 30% travel.

Flexible Schedule

Flexible hours may be required to support deadlines or cross-functional collaboration.

What We Offer

• Competitive compensation
• Medical, dental, vision, life, and disability insurance
• 401(k) retirement savings
• Paid time off
• Tuition assistance
• Early access to earned wages
• High-performance culture with a continuous improvement mindset
• Opportunities for advancement!

CJ Logistics About Statement

At CJ Logistics, we value diversity, equity, and an inclusive workplace. If you think you might be a good fit for the role, but don't necessarily meet every single requirement on the job posting, we still encourage you to apply.

We are proud to be an Equal Employment Opportunity employer. We prohibit discrimination and harassment of any type, including but not limited to discrimination and harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or related medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.

This job posting sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law.

This job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Pursuant to the California Fair Chance Act and other applicable federal, state, and local fair chance laws, the Company will consider for employment qualified applicants with criminal histories in a manner consistent with applicable law.

CJ Logistics participates in the E-Verify program.

This position is not eligible for visa sponsorship or support for work authorization.

CJ Logistics is committed to equal employment opportunity and providing equal access to applicants with disabilities. If you require a reasonable accommodation or wish to request an alternative, non-automated evaluation process due to a disability, medical condition, or neurodivergence, please contact our Talent Acquisition Accommodations Team at [e-mail]. Requesting an accommodation or alternative review process will not negatively affect your candidacy.