Brokerage Operations Specialist: Grow in Wealth Management

Associated Bank - Corp; Green Bay (WI); On-site; USD 41,000 - 71,000; Full time

Benefits offered by this job

401(k) and Pension plans

Volunteer time off

Diversity-focused Colleague Resource**

Competitive salaries with professional

Well-being programs and incentives

Parental leave

Employee stock purchase plan

Military benefits

Personal banking, loan, investment and

Job summary

Associated Bank in Green Bay, Wisconsin, seeks a Brokerage Operations Specialist to support brokerage, mutual fund, annuity, and life insurance businesses.

You will review and process account maintenance, monitor trade activity, and assist financial advisors and branch colleagues to deliver an exceptional client experience.

This role offers growth in wealth management and requires attention to detail, strong communication, and brokerage operations knowledge.

Qualifications

• Associate degree in Financial Services or equivalent experience.
• 1+ year in financial services.
• Detail-oriented with ability to manage multiple priorities.
• Strong communication, problem-solving, and customer service skills.
• Preferred: Bachelor's in Finance, Accounting, Economics, or related field.
• Licenses: Series 7 and/or 66, or willingness to obtain within 2 years.

Responsibilities

• Review new account applications and documentation to ensure accuracy, completeness, and regulatory compliance.
• Process account maintenance requests, transfers, and service transactions within established service standards.
• Support front-line colleagues by serving as a resource for operational processes, systems, and investment product procedures.
• Monitor trade activity, money movement requests, and exception items to identify and resolve issues promptly.
• Coordinate with vendors, internal partners, and financial advisors to resolve account and transaction-related inquiries.
• Maintain accurate client records, regulatory documentation, and operational reporting.
• Identify and elevate higher-risk transactions while ensuring timely and accurate resolution.
• Develop and maintain operational procedures and assist with training new team members.

Skills

Attention to detail

Multi-tasking

Communication skills

Problem solving

Customer service

Education

Associate's degree in Financial Services

Bachelor's degree preferred

Series 7 and/or Series 66 licenses

Job description

Associated Bank in Green Bay, Wisconsin, seeks a Brokerage Operations Specialist to support brokerage, mutual fund, annuity, and life insurance businesses.

You will review and process account maintenance, monitor trade activity, and assist financial advisors and branch colleagues to deliver an exceptional client experience.

This role offers growth in wealth management and requires attention to detail, strong communication, and brokerage operations knowledge.