Brokerage Operations Manager

M1 Finance; Chicago (IL); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Competitive Pay and Stock Options

Comprehensive health, dental, vision insurance

Retirement benefit with employer match

Unlimited PTO

Transparent communication with leadership

Job summary

M1 Finance in Chicago is looking for a talented individual to lead its brokerage operations team. The role involves supervising daily operations, enhancing workflows, and developing team capabilities. Candidates should have substantial brokerage operations experience and proven leadership skills.

Ideal applicants possess a strong regulatory knowledge, and automation expertise with a focus on client satisfaction. M1 Finance offers a competitive compensation package and a culture that values integrity and collaboration.

Qualifications

• 7–10 years of brokerage or securities operations experience, with at least 3–5 years managing teams of 5 or more.
• Self-clearing experience required; direct familiarity with DTC, NSCC, and clearing infrastructure strongly preferred.
• Deep understanding of the full trade lifecycle and settlement mechanics.

Responsibilities

• Lead and develop a team, providing coaching, prioritization, and performance management.
• Own the supervision of daily brokerage operations workflows including reconciliation and transfers.
• Identify and lead automation and process improvement initiatives.

Skills

Brokerage operations experience

Team management

Self-clearing experience

Operations automation

Regulatory knowledge (FINRA, SEC)

Excel proficiency

SQL skills

Communication

Education

7–10 years of brokerage or securities operations experience

Series 7 and 24 required

Tools

Excel

SQL

Job description

Job Description

• Lead and develop a team, providing coaching, prioritization, and performance management
• Own the supervision of daily brokerage operations workflows including: cash, position, and trading reconciliations across firm and client accounts; ACATS and non-ACATS transfer processing end-to-end, including exception resolution and escalation; margin operations including margin calls, Reg T compliance, and portfolio margin monitoring; account maintenance workflows including new account review, ongoing maintenance, and user account activity monitoring; tax reporting operations including 1099 preparation, cost basis reporting, and wash sale adjustments
• Partner with Legal, Compliance, Product, and Engineering to establish, monitor, and manage key risk indicators across all operational functions
• Identify and lead automation and process improvement initiatives to scale operational capacity
• Develop and maintain written procedures, controls documentation, and risk frameworks for middle office functions
• Support regulatory examinations, audits, and ad hoc reporting requests

Qualifications

• 7–10 years of brokerage or securities operations experience, with at least 3–5 years managing teams of 5 or more
• Self-clearing experience required; direct familiarity with DTC, NSCC, and clearing infrastructure strongly preferred
• Hands‑on experience across trading operations, margin, ACATS/transfers, account maintenance, and tax reporting
• Deep understanding of the full trade lifecycle and settlement mechanics for equities, ETFs, and other instruments
• Strong working knowledge of FINRA and SEC regulatory requirements applicable to broker dealer operations
• Series 7 and 24 required; Series 57 a plus
• Advanced proficiency in Excel; intermediate SQL skills preferred
• Proven experience leveraging AI tools and automation to drive operational efficiency and scale team output
• Excellent written and verbal communication skills; ability to work cross‑functionally with compliance, finance, product, and technology teams
• Experience at a self‑clearing fintech or technology‑driven broker dealer strongly preferred

Salary range - $140,000 - $160,000

Additional Information

Our Values

• Mission driven Wealth expands what life can be. We exist to help people build it, optimizing with intelligence and precision so their resources become fuel for possibility. This is work worth doing.

• Extreme ownership We own outcomes, not just tasks. When something affects our clients, teammates, or shareholders, we take full responsibility. No excuses, no finger‑pointing, no waiting for someone else to act.

• Boldness Thinking small is a self‑fulfilling prophecy. We set ambitious goals because they inspire ambitious results. We would rather fail at something meaningful than succeed at something trivial.

• Ruthless prioritization Our ambition will always exceed our capacity. We say no to good ideas so we can pursue great ones, and we use time as a constraint that forces the choice. Generous timelines don't prevent delays; they invite sprawl.

• Integrity We tell the truth: to clients, to each other, to ourselves. We are direct about trade‑offs, honest about risks, and unapologetic about what we believe. Trust is earned through clarity, not comfort.

• Effectiveness Intelligence and leverage are how we do more with less. We care about results, not activity. Whatever it takes to deliver, whether that demands disciplined process or resourcefulness.

• Team over self We achieve more together than alone. We hire people who elevate others, we share credit generously, and we treat a teammate's problem as our own.

• Transparency We share information openly, communicate simply, and provide the context people need to make good decisions fast. No hoarding, no politics, no spin.

• Momentum Perfection is a direction, not a destination. Crawl, walk, run, sprint. We make consistent progress with the speed and precision a financial institution demands.

• Resilience Big goals come with setbacks. Markets turn, plans break, timelines slip. We adapt without losing resolve, treating obstacles as problems to solve rather than reasons to quit.

Our Perks

• Competitive Pay and Stock Options

• Comprehensive health, dental, vision, disability, and life insurance

• Retirement benefit with employer match

• Unlimited PTO

• Transparent and open communication with leadership

M1 is an equal opportunity employer and values diversity across the company. M1 does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Compensation

$140,000 per year