Brokerage Operations Coordinator

Ryan Specialty Group; Springfield (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading brokerage firm in Springfield is looking for a Brokerage Operations Coordinator to provide operational support and ensure efficient daily functioning. This role requires a Bachelor’s degree and offers competitive hourly pay between $23.00 and $28.85. Responsibilities include coordinating with brokers, managing documentation, and ensuring compliance with regulations. This position also includes comprehensive benefits and a supportive work environment.

Benefits

Paid parental leave

Mental health services

Comprehensive benefits package

Qualifications

• Experience in the Insurance industry or Underwriting is a plus.
• Familiarity with compliance regulations is preferred.
• Strong organizational skills to manage client accounts effectively.

Responsibilities

• Assist in executing daily brokerage operations and improve procedures.
• Coordinate document preparation with brokers for business renewals.
• Maintain accurate client records and transactions.
• Respond to broker requests and questions through various modes of communication.

Skills

Operational support

Customer service

Compliance knowledge

Document management

Education

Bachelor’s degree in Business Administration or related field

Job description

Position Summary

The Brokerage Operations Coordinator is responsible for providing operational support to the brokerage team by efficiently handling day-to-day operational tasks. The role contributes to the seamless functioning of daily operations, ensures compliance with regulations, and facilitates effective communication within the brokerage team. They work closely with brokers to ensure timely transaction completion through paperwork processing and coordinating with other departments in the firm.

Responsibilities

• Assists in executing and coordinating day-to-day brokerage operations and supports the implementation and improvement of operational procedures.
• Coordinates with the broker to prepare documents, cover letters, etc. to market renewal business and provides necessary administrative support in filing, printing, and archiving documents.
• Administers and updates new and current client information in all required systems accurately.
• Maintains accurate and organized records of client accounts, transactions, and other relevant documentation and ensures compliance with record-keeping regulations.
• Performs customer service functions by answering broker requests and questions by telephone, email, chat, or in person.
• Contributes to the preparation of compliance reports related to brokerage operations and collaborates across broker and finance teams on business requirements.
• Adheres to regulatory requirements and internal policies and assists in the preparation of compliance reports.
• Assists in identifying and mitigating operational risks and collaborates with risk management teams to implement controls.
• Supports the Brokerage team with ad hoc tasks and requests.

Work Experience

• Less than 1 year of experience in the Insurance industry or Underwriting.

Education

• Bachelor’s degree required; Business Administration, Sales, and Risk Management preferred. Any other related discipline or commensurate work experience considered.

Licenses and Certifications

• Prescribed: Minimum requirements for state P&C and/or surplus line licenses
• Preferred: Not Applicable

Equal Opportunity Employment

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them—and their family members—achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target hourly rate range for this position is $23.00 - $28.85 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [e-mail].

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.