Brokerage and Underwriter Assistants, Introduce Yourself HERE!

Ryan Specialty Group; Houston (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading insurance firm based in Houston is seeking Broker and Underwriting Assistants to support brokerage operations and insurance processes. Candidates should be eager students or recent graduates with a strong focus on customer service. This role offers a competitive hourly rate of $20.00 - $25.00 and comprehensive benefits including paid leave and mental health services.

Benefits

Paid time off

Parental leave

Mental health services

Qualifications

• Eager RMI student or recent graduate.
• Experience as an insurance assistant preferred.
• Strong written and verbal communication abilities.

Responsibilities

• Assist in day-to-day brokerage operations.
• Prepare documents for marketing renewal business.
• Administer and update client information accurately.

Skills

Customer service skills

Attention to detail

Organizational skills

Communication skills

Job description

Position Summary

Are you an RMI student eager to start your career after your upcoming graduation? Are you currently working as an insurance assistant looking for a better culture and career projection? Or are you a career changer interested in exploring a move into our competitive industry? If you align, we would love to invite you to apply with us! Our Ryan Specialty Talent Acquisition is excited to talk with you about our active or upcoming openings and see which team and track would be the best fit!

What will your job entail?

Here is a general day-to-day for..

Broker Assistants:

• Assists in executing and coordinating day-to-day brokerage operations and supports the implementation and improvement of operational procedures.
• Coordinates with the broker to prepare documents, cover letters etc. to market renewal business and provides necessary administrative support in filing, printing, and archiving documents.
• Administers and updates new and current client information in all required systems accurately.
• Maintains accurate and organized records of client accounts, transactions, and other relevant documentation and ensures compliance with record-keeping regulations.
• Performs customer service functions by answering broker requests and questions by telephone, email, chat, or in person.
• Contributes to the preparation of compliance reports related to brokerage operations and collaborates across broker and finance teams on business requirements.
• Adheres to regulatory requirements and internal policies and assists in the preparation of compliance reports.
• Assists in identifying and mitigating operational risks and collaborates with risk management teams to implement controls.
• Supports the Brokerage team with any ad hoc tasks and requests.

Underwriting Assistants:

• Evaluates and maintains existing policy information to ensure data is current, accurate, and appropriately priced for renewal.
• Responds to client requests and questions, offering information and advice regarding the insurance products & underwriting appetite.
• Communicates with clients to gather necessary information, resolves inquiries, and ensures a smooth underwriting process.
• Prepares and organizes documentation related to underwriting submissions and policy issuance.
• Assesses risks associated with individual insurance applications, considering both standard and substandard criteria.
• Provides support in premium calculations, ensuring accurate application of rates based on underwriting guidelines.
• Builds and maintains reports on underwriting activities, key performance indicators, and relevant metrics.
• Conducts internal and external audits by providing necessary documentation and information related to underwriting activities.
• Ensures adherence to company policies, guidelines, industry regulations, and compliance standards in underwriting activities.
• Collaborates with underwriting teams to relay information, coordinate tasks, and contribute to the overall underwriting process.
• Serves as the key point of contact for customers and agents and delivers excellent customer service by addressing inquiries, resolving issues, and ensuring a positive experience for them.

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target hourly rate range for this position is $20.00 - $25.00 per hour.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website at https://benefits.ryansg.com/.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [e-mail]

The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.