Broadcast Engineer, New York

Evertz; New York (NY); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Broadcast Technical Support Engineer to join their dynamic team in New York. This role involves supporting complex broadcast video systems, ensuring system integrity, and managing incidents while adhering to service level agreements. The ideal candidate will possess strong critical thinking and analytical skills, along with a technical diploma or equivalent experience in broadcast systems. Join a forward-thinking company that values innovation and offers a collaborative work environment, along with perks like relocation assistance and a commitment to work-life balance. If you're ready to make an impact in the broadcast industry, this opportunity is for you.

Benefits

Employer contribution to 401K

Relocation Assistance

Work-Life Balance

Casual Work Environment

Qualifications

• Strong critical thinking and analytical skills required.
• Technical diploma or equivalent broadcast experience preferred.

Responsibilities

• Support complex broadcast video systems and manage incidents until resolution.
• Act as a technical advisor on broadcast initiatives and document procedures.

Skills

Critical Thinking

Analytical Skills

Problem-Solving

Communication Skills

Self-Motivation

Attention to Detail

Education

Technical Diploma/Degree

Equivalent Broadcast Experience

Tools

Unix/Linux

Windows

Job description

We are looking for an engineer to join our growing team. Reporting to the Senior Manager of the Technical Operations Centre, the prime responsibility of the Broadcast Technical Support will be to support complex broadcast video systems; software defined video networking, compression and content processing systems, orchestration and control network management and monitoring solutions:

Responsibilities:

• Act as an expert level technical advisor or specialist on complex broadcast initiatives.
• Perform system monitoring, verifying the integrity and availability of all broadcast hardware, server resources, systems and key processes, reviewing system and application logs.
• Ensure events are managed until resolution while adhering to Incident and SLA guidelines.
• Act as single point of contact for multiple support cases simultaneously.
• Provide feedback on solution requirements, design specifications & operational guidelines.
• Represent the department and coordinate with peer departments and Evertz broadcast customer to ensure effective delivery of project deliverables.
• Establish necessary testing requirements to evaluate the proposed designs and to validate the technology platform or systems.
• Document any departmental and technical procedures.

Qualifications:

• Strong critical thinking skills.
• Technical Diploma/Degree or equivalent broadcast experience (preferred).
• Advanced knowledge of installations, upgrades and troubleshooting in Unix/Linux and Windows environments.
• Ability to work in a fast-paced, dynamic environment with many changing priorities.
• Detail oriented with strong analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Self-motivated with the ability to take initiative in identifying and resolving problems independently.
• Strong attention to detail and accuracy.
• Willing to relocate to New York and/or surrounding areas; in order to provide long-term, on-site technical support to our customers.
• Preference for candidates with working knowledge of one or more of the Evertz platforms.

What we Offer:

• Employer contribution to 401K.
• Relocation Assistance.
• Work-Life Balance.
• Casual Work Environment.

About Us:
Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz!