Broadband/ Wi-Fi gateway firmware – User Acceptance Testing (UAT) Specialist

Staffing Technologies; Denver (CO); On-site; USD 90,000 - 100,000; Full time

Job summary

A leading company in telecommunications is seeking a User Acceptance Testing Specialist based in Denver. This full-time role involves assessing broadband gateway firmware and enhancing customer experience through rigorous testing, collaborating closely with development teams. The ideal candidate will have substantial experience in QA frameworks and a strong understanding of customer-focused technology.

Qualifications

• Minimum 5 years of experience with formal SDLC and QA methodologies.
• Hands-on experience with broadband gateway firmware testing.
• Proven ability to develop test documentation such as Test Plans.

Responsibilities

• Design, develop, and execute high-quality test cases and suites.
• Perform exploratory and structured UAT to identify real-world issues.
• Provide data-driven recommendations to leadership on product readiness.

Skills

Usability

Performance

Quality

Analytical skills

Communication

Tools

Automation tools

Job description

Broadband/ Wi-Fi gateway firmware – User Acceptance Testing (UAT) Specialist

Broadband/ Wi-Fi gateway firmware – User Acceptance Testing (UAT) Specialist

Direct message the job poster from Staffing Technologies

Team Lead at netPolarity, Inc. & Staffing Technologies (a subsidiary of Saicon Group)

This person can sit in Denver, CO - Must be able to go onsite 5 days a week;

Full-time roles - US Citizens & GC Candidates

Legally authorised to work in the United States.

Able to pass a pre-employment background screening.

We are seeking a highly motivated QA professional with strong expertise in User Acceptance Testing (UAT), especially in customer-facing broadband services. This role is focused on evaluating and improving the end-to-end experience for Client Home Internet users by testing broadband gateway firmware, Wi-Fi network performance, and mobile app functionality. The ideal candidate will have a keen eye for usability, performance, and quality across the software development lifecycle (SDLC).

Primary Responsibilities:

Design, develop, and execute high-quality test cases and suites that validate firmware, Wi-Fi networks, and client’s mobile application.

Perform exploratory and structured UAT to identify real-world issues before public release.

Partner closely with developers and Software Development Engineers in Test (SDETs) to align on test automation strategies and reusability.

Create and maintain test plans covering functional, regression, smoke, and customer experience testing based on User Stories and product requirements.

Review project deliverables to ensure they align with QA and IT standards.

Provide data-driven recommendations to leadership on product readiness and potential risks.

Support continuous improvement initiatives across QA processes, tools, and documentation.

Collaborate with cross-functional teams to define and close quality gaps, and address Internal Audit and IT-Quality findings.

Present findings and quality metrics to stakeholders through clear, concise reports and presentations.

Required Qualifications:

Minimum 5 years of experience with formal SDLC and QA methodologies.

Hands-on experience with: Broadband gateway firmware testing

Wi-Fi network performance and troubleshooting

Mobile app testing on iOS and Android platforms

Proven ability to develop test documentation such as Test Plans, Test Cases, and Traceability Matrices.

Strong analytical and communication skills.

Preferred Qualifications:

Experience with customer-facing telecom products, especially home internet services.

Familiarity with automation tools and test management platforms.

Understanding of networking protocols and diagnostic tools.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Telecommunications, Communications Equipment Manufacturing, and Public Relations and Communications Services

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