Broadband Representative/Associate/Specialist

vyvebroadband; Mineral Wells (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

401(k) with company match

Home & auto discounts

Free services

Company vehicle

Gas card

Tools & equipment

Job summary

Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband provides installation of internet, voice and cable services to residential and commercial customers, with a focus on delivering a top-tier customer experience.

Technicians perform installations, troubleshoot issues, and upsell enhanced speeds while maintaining safety. The role requires lifting, climbing, and working outdoors in varying weather conditions.

Qualifications

• High School Diploma or equivalent.
• Valid driver’s license with clean record.
• Customer-focused with a willingness to learn and stay busy.
• Able to lift, climb, and work in all weather.
• Not afraid of heights (poles, roofs, towers).

Responsibilities

• Performs residential and commercial installation of internet, phone and cable services.
• Troubleshoot and fix service issues.
• Delivers a spectacular customer experience.
• Upsells current services such as internet speeds.

Skills

Customer service

Problem solving

Communication skills

Sales aptitude

Drive for results

Education

High School Diploma or equivalent

Job description

VYVE BROADBAND JOB DESCRIPTION

Broadband/Cable Installer Technician

Who are we?

Vyve Broadband is a leading broadband Internet provider serving rural communities across 16 states. Vyve Broadband offers a range of broadband, fiber connectivity, cable television and voice services for commercial and residential customers including high-speed internet (up to Vyve Gig), digital HD video and voice services. For commercial customers, Vyve offers optical Ethernet, PRI and hosted voice services to the business community. Come Thrive with Vyve!

What’s the job?

• Performs residential and commercial installation of internet, phone and cable services
• Troubleshoot and fix service issues
• Delivers a spectacular customer experience
• Upsells current services such as internet speeds
• Requires lifting, climbing, and working in all types of weather

Does this sound like you?

• High School Diploma or equivalent
• Valid driver’s license and clean driving record
• Customer-focused, willing to go above and beyond to ensure customers are 100% satisfied
• Hard worker that likes to learn, grow and be busy
• Searching for a rewarding career that just "feels right"
• Not afraid of heights (poles, roofs, towers)

Why our people love working for Vyve…

• Growth - ready-made career paths with paid training and certifications through SCTE. Finally get to be in the driver’s seat of your career, work your way up from entry level to Director - the sky is the limit!
• Benefits - Great medical, dental, vision plan plus fun extras like pet insurance, 401k with company match, home & auto discounts, and most importantly - FREE SERVICES!! Save thousands on your internet and cable bill per year
• Compensation - Competitive base pay plus sales/upgrade/referral commissions, annual bonuses, merit increases and long-term incentive plan
• Company vehicle, gas card, tools & equipment

Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.