Broadband Installation Technician

Conexon, LLC; Monroe (LA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Three weeks of paid time off

Comprehensive benefits package

Life insurance

Disability insurance

Retirement benefits

Job summary

A telecommunications company is seeking an Installation/QC Technician in Monroe, LA. This role involves installing and maintaining FTTX broadband services, conducting quality control for other technicians, and ensuring adequate inventory management. Ideal candidates will have at least 5 years of FTTX installation experience, strong communication skills, and the ability to operate test equipment. The position offers competitive benefits including paid time off and comprehensive coverage.

Qualifications

• 5 years’ experience in FTTX installation implementation.
• Ability to operate a forklift safely.
• Physically able to lift 100 pounds.

Responsibilities

• Installing FTTX broadband service for customers.
• Completing quality control checks of other technicians.
• Tracking progress of feeder construction.
• Documenting assignment of inventory.

Skills

Experience in FTTX install implementation

Strong communication skills

Ability to use optical test equipment

Leadership skills

Strong PC and Microsoft Office skills

Education

High school diploma required

College degree preferred

Tools

Optical test equipment

Fusion splicers

OTDRs

Forklift

Job description

Description

Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to bridge the digital divide by delivering reliable, high-speed internet and phone services to Rural America. We are a team of people passionate about excellent service, meaningful work, and supporting the communities we serve. As we continue expanding into new states and regions, we’re looking for individuals who want to grow with us and contribute to this important mission of transforming rural communities with the power of high-speed internet, mile by mile of fiber to the home. We are currently looking for a Installation/ QC Technician to join the Conexon Connect operations team.

This role's primary responsibility is to install, maintain, and repair customer FTTX broadband and voice services. The technician will complete quality control functions for other installation technicians in the assigned area. They will also be responsible for maintaining inventory between technicians and warehouses throughout the territory. The Installation/QC Technician will typically install aerial and/or buried service drop cabling, ONTs, network interface devices (NID), and perform wiring for new or existing FTTX broadband, voice, and Special Circuit subscriber services.

Location

Monroe, LA and surrounding area

Reports to

Service and Installation Manager

Department

Installation

FLSA Status

Non-Exempt

Job Type

Full-Time

Requirements

• Highschool diploma required (College degree preferred)
• 5 years’ experience in FTTX install implementation
• NISC experience
• Strong P.C. and Microsoft Office skills
• Ability to use optical test equipment including fusion splicers and OTDRs
• Ability to operate a forklift
• Safely operate a company vehicle
• Strong communication skills
• Initiative to work remotely with limited supervision
• Strong leadership skills
• Physically able to lift 100 pounds

Job Responsibilities

• Installing FTTX broadband service to residential and commercial customers.
• Assures customer services are restored after trouble ticket dispatch.
• Completing both interior and exterior cabling of fiber optic and category 6 ethernet cables.
• Completing quality control checks of other technicians.
• Assigning equipment and material to warehouses, technicians, and customers.
• Assuring proper inventory is maintained at each project location.
• Documenting assignment of inventory within inventory system.
• Complete requisitions within system for approval.
• Complete purchase orders within system for vendors and distributors.
• Track progress of feeder construction.
• Communicate with field personnel to assure inventory levels are sufficient.
• Negotiating with vendors to assure procurement.
• Reconciling inventory.
• Updating equipment associated with customers.
• Documenting process and procedure.
• Other duties as assigned by management

Physical Requirements

• Ability to walk long distance through varying terrain: crossing ditches, crossing fences
• Ability to walk up and down hill
• Ability to be in and out of the vehicle multiple times a day

Standard Company Benefits Include

• Three (3) weeks of paid time off
• Comprehensive benefits package, including health, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• Retirement benefits