Brissago Expeditor - PT

Marcus Corporation; Lake Geneva (WI); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company as an Expeditor in a vibrant restaurant setting! This entry-level role is perfect for those looking to gain hands-on experience while delivering exceptional service. You'll play a key role in enhancing guest experiences by efficiently managing the expo line and ensuring timely delivery of menu items. With opportunities for growth and a supportive team atmosphere, this position is ideal for individuals who thrive in a fast-paced environment and are passionate about hospitality. Enjoy valuable perks like hotel discounts, free meals, and a wellness membership while making memorable moments for guests.

Benefits

Hotel room discounts

Free meals every shift

Paid vacation days

WELL Spa Gym membership

Advancement opportunities

Friendly work atmosphere

Holiday pay

Medical, dental, and vision insurance

Recognition programs

Qualifications

• Entry-level position in a restaurant environment with a focus on service.
• Ability to communicate effectively and build relationships.

Responsibilities

• Deliver efficient plated menu items while ensuring a clean work environment.
• Maintain communication with culinary and management teams.

Skills

Excellent communication skills

Multi-tasking

Customer service

Education

High school diploma or equivalent

Job description

Job Description - Brissago Expeditor - PT (250000F0)

We are looking for an Expeditor to join our team! This role is perfect for someone looking for an entry-level position and hands-on experience in a Restaurant environment. You will be responsible for delivering efficient and exceptional plated menu items while maintaining a sense of urgency in the execution of the expo line and fast-efficient clearing of table tops throughout the restaurant.

Our Team is looking for People Pleasing individuals who want to do the following:

• Turn our guest’s ordinary day into an extraordinary day
• Love where they work
• Be appreciated for what they bring to a team
• Learn and grow with a company who truly values its people

Grand Perks:

• Hotel room discounts as low as $49 per night
• Free meals every shift made by our talented culinary team
• Paid vacation days
• WELL Spa Gym membership for $16 per paycheck
• Advancement opportunities across the property and US
• Friendly work atmosphere - Negativity & drama are not welcome here
• Holiday, jury duty, & bereavement pay
• Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits
• Recognition programs (aka get paid to celebrate)

The Responsibilities:

• Fully understand the menu and wine list, including ingredients and preparation of the dishes.
• Deliver all required Service Accents to the guest (e.g., SSA presentation, bread presentation).
• Maintain a neat, clean, organized, safe work environment.
• Transport and polish clean wares, utensils, and accessories to the area needed.
• Proficient in multi-tasking and bridging the service between the FOH and BOH.
• Comply with opening and closing as well as running side work necessities.
• Direct and consistent communication with the culinary and management team.
• Listen to and resolve customer complaints regarding service, product, and personnel.
• Effectively process service responsibilities from service staff (e.g., Servers and Bartenders).
• Verbally describe and present the hotel's food offerings in a professional manner.
• Perform other duties as assigned.

The Qualifications:

• High school diploma or equivalent.
• One year or more of service assistance in a fine dining outlet.
• Able to read, write, and speak verbally in English.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to establish and maintain effective relationships with all department management, staff, personnel, and the general public.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Additional details on essential job functions can be provided upon request during the interview process.

Reporting Relationship: F&B Manager and Assistant F&B Manager.

Exemption Status: Non-Exempt

WARNING: Must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.