Brio-Host Brio- Westfarms

Earl Enterprises; Hartford (CT); On-site; USD 28,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Host to enhance the guest experience in a warm and inviting restaurant environment. This entry-level role involves welcoming guests, assisting with seating, and maintaining a clean and organized space. The ideal candidate will embody the company’s values of exceptional customer service and teamwork, contributing to a lively atmosphere that encourages repeat visits. If you are passionate about hospitality and thrive in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• Entry-level position focused on guest service and restaurant operations.
• Must maintain cleanliness and order while ensuring guest satisfaction.

Responsibilities

• Greet and escort guests to tables, ensuring a welcoming atmosphere.
• Maintain cleanliness and order throughout the restaurant at all times.

Skills

Customer Service

Effective Communication

Team Collaboration

Decision Making

Education

High School Diploma

Job description

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Description

When you walk into one of our restaurants, you are met with a warm smile and the promise of an amazing Italian meal! Our menu features fresh, prepared-to-order classic dishes from regional Italian recipes, and the ambiance mirrors that of a lively family gathering. The common ingredient that creates our comforting Guest environment is the wonderful family; just like we nurture our dishes, we nurture our family members. We want YOU to be one of our key ingredients!

The Host courteously greets and escorts guests to tables, assists in seating guests efficiently according to company standards, and helps prepare the restaurant for service. Maintains cleanliness and order throughout the restaurant at all times. Upholds a philosophy aligned with the Company's culture, serving as a guide to all staff members.

Requirements

Essential Job Functions

• Strives to create an operation that values Company standards of Guest Service, ensuring every point of contact with the Guest exceeds expectations and fosters repeat business.
• Creates a high-energy environment that promotes engagement and enjoyment for both the Family and the Guest.
• Communicates effectively with management and family members, fostering an open and respectful work environment.
• Models and implements Company practices to maintain a lively and welcoming atmosphere.
• Demonstrates confidence in making effective decisions that benefit guests and family members.
• Provides prompt, friendly service following company guidelines.
• Ensures compliance with policies regarding intoxicated guests and other legal standards.
• Maintains knowledge of departmental policies, procedures, service standards, menu items, and restaurant layout.
• Assists guests with seating, presents menus, and ensures courteous departure.
• Organizes and maintains cleanliness at tables and stations, checking throughout the guest’s stay and relaying deficiencies for immediate correction.
• Performs physical movements necessary for the role and operates with minimal supervision.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Purchasing
• Industries: Retail