Brio-Host

Bertucci's; Sarasota (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading restaurant chain as a Host, where you will create a welcoming atmosphere for guests. Your role involves greeting patrons, ensuring efficient seating, and maintaining a clean environment. Ideal candidates will have strong communication skills and a passion for guest service, contributing to a lively dining experience.

Qualifications

• 1-2 years of experience preferred or equivalent education.
• Knowledge of menu items and service standards.

Responsibilities

• Greet and escort guests to tables efficiently.
• Maintain cleanliness and prepare the restaurant for service.
• Ensure high-energy environment and effective communication.

Skills

Guest Service

Communication

Organization

Education

High School Diploma

Job description

Join to apply for the Brio-Host role at Bertucci's

Job Description

When you walk into one of our restaurants, you are met with a warm smile and the promise of an amazing Italian meal! Our menu features fresh, prepared-to-order classic dishes from regional Italian recipes, and the ambiance mirrors that of a lively family gathering. The common ingredient that creates our comforting Guest environment is the wonderful family—just like we nurture our dishes, we nurture our family members. We want YOU to be one of our key ingredients!

The Host courteously greets and escorts guests to tables, assists in seating guests efficiently in accordance with company standards, and helps prepare the restaurant for service while maintaining cleanliness at all times. You will also help direct, implement, and uphold a philosophy aligned with the Company's culture, serving as a guide to all staff members.

Requirements

• Strive to create an operation that values Company standards of Guest Service.
• Ensure every point of contact with the Guest meets or exceeds expectations to foster repeat business.
• Create and contribute to a high-energy environment that promotes engagement and enjoyment for both the Family and the Guest.
• Communicate effectively with management and team members, fostering an open and respectful work environment.
• Model and execute Company practices to maintain a high-energy environment.
• Make sound, effective decisions that benefit guests and the team.
• Ensure prompt, friendly service according to company guidelines.
• Follow all policies regarding responsible alcohol service, including checking IDs and identifying intoxicated guests.
• Maintain knowledge of departmental policies, procedures, service standards, and property layout.
• Be knowledgeable about all menu items, ingredients, preparation methods, and presentation standards.
• Escort guests to tables, present menus, and extend courteous farewells.
• Stay organized, maintain concentration, and think clearly when serving multiple guests.
• Inspect tables and stations to meet departmental standards and relay deficiencies for immediate correction.
• Perform physical movements required for the role and work with minimal supervision.
• Ensure tables are cleaned and reset properly after each guest.

Additional Info

One to two years of experience and/or training preferred, or an equivalent combination of education and experience.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Restaurants