Brio-Assistant Server Brio- Crabtree

Earl Enterprises; Raleigh (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Earl Enterprises is looking for a Brio-Assistant Server to join their team. This entry-level role involves supporting service operations in a lively Italian restaurant, ensuring guest satisfaction, and maintaining a clean and organized environment. Ideal candidates will possess strong communication skills and a passion for hospitality.

Qualifications

• Entry-level position in hospitality.
• Ability to maintain cleanliness and organization.
• Effective communication with guests and team.

Responsibilities

• Ensure guest interactions meet expectations.
• Maintain cleanliness and organization of workstations.
• Assist with table service and support staff.

Skills

Customer Service

Communication

Organization

Teamwork

Job description

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Description

When you walk into one of our restaurants, you are met with a warm smile and the promise of an amazing Italian meal! Our menu features fresh, prepared-to-order classic dishes from regional Italian recipes, and the ambiance mirrors that of a lively family gathering. We nurture our dishes and our family members, and we want YOU to be one of our key ingredients!

The Server Assistant supports the service, bartending, and host/hostess staff to ensure smooth guest service operations. Responsibilities include maintaining organization, cleanliness, and sanitation of work areas and equipment, and embodying the company culture to all staff members.

Essential Job Functions

1. Ensure every guest interaction meets or exceeds expectations to foster repeat business.
2. Create a high-energy environment that promotes engagement and enjoyment for guests and staff.
3. Communicate effectively with management and team members, fostering an open and respectful environment.
4. Model and uphold company practices to maintain a positive environment for guests and staff.
5. Make sound, effective decisions that benefit guests and the team.
6. Provide prompt, friendly service following company standards.
7. Maintain professionalism and adhere to all policies, procedures, and safety standards.
8. Ensure proper documentation of accidents and incidents.
9. Be knowledgeable about property layout, menu items, and service standards.
10. Stay organized and focused when serving multiple guests.
11. Maintain cleanliness and organization of workstations and guest areas.
12. Assist with table service, including setting, clearing, and replenishing.
13. Buss tables and support staff with guest needs.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Hospitality/Restaurant Service
• Industries: Food & Beverage, Hospitality

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