Brio-Assistant Server

Earl Enterprises; Raleigh (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a vibrant and welcoming restaurant where you can be a key ingredient in delivering exceptional Italian dining experiences! As a Server Assistant, you will play a crucial role in supporting the service team and ensuring every guest enjoys a memorable meal. Your responsibilities will include maintaining a clean and organized environment, communicating effectively with staff, and upholding the company's high standards of guest service. This is an exciting opportunity to thrive in a lively atmosphere that values teamwork and guest satisfaction. If you have a passion for hospitality and enjoy working in a dynamic setting, we want you on our team!

Qualifications

• 1-2 years of experience in a restaurant setting preferred.
• Comprehensive knowledge of menu items and service standards.

Responsibilities

• Assist service staff to ensure smooth guest service operations.
• Maintain cleanliness and organization of work areas and equipment.

Skills

Customer Service

Communication

Teamwork

Organization

Education

High School Diploma

Restaurant Experience

Job description

When you walk into one of our restaurants, you are met with a warm smile and the promise of an amazing Italian meal! Our menu features fresh, prepared-to-order classic dishes from regional Italian recipes, and the ambiance mirrors that of a lively family gathering. The common ingredient that creates our comforting Guest environment is the wonderful family—just like we nurture our dishes, we nurture our family members. We want YOU to be one of our key ingredients!

Job Overview

The Server Assistant provides assistance to the service, bartending, and host/hostess staff to ensure the smooth operation of guest service in the restaurant. Responsibilities include maintaining organization, cleanliness, and sanitation of work areas and equipment. The role supports the company's culture and standards, serving as a guide to all staff members.

Essential Job Functions

1. Strives to create an operation that values Company standards of Guest Service, ensuring every contact with the Guest meets or exceeds expectations and fosters repeat business.
2. Creates a high-energy environment that promotes engagement and enjoyment for both the family and the Guest.
3. Communicates effectively with management and team members, fostering an open and respectful work environment.
4. Models and executes Company practices to maintain a lively environment for guests and staff.
5. Makes sound decisions that benefit the guest and the team with confidence.
6. Ensures prompt, friendly service according to company guidelines.
7. Maintains professionalism and adheres to ethical standards.
8. Follows all departmental policies, procedures, and service standards, including documentation of accidents and incidents.
9. Knows property layout, table/station numbers, setup standards, capacity, hours, pricing, and dress code.
10. Maintains comprehensive knowledge of menu items, ingredients, preparation, presentation, and standards.
11. Organizes and concentrates effectively to serve multiple guests efficiently.
12. Performs physical movements required for the job and works with minimal supervision.
13. Adheres to sanitation and health regulations, maintaining cleanliness of workstations and tables.
14. Assists with table bussing, replenishing supplies, and guest needs.
15. Typically requires one to two years of experience or equivalent training.