Brick Store Customer Experience Specialist

1088 LEGO Brand Retail Inc.; United States; On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus scheme

Job summary

LEGO Brand Retail Inc. in the United States is seeking a Store Associate to deliver a signature guest experience. You will greet guests, operate cash registers, and maintain a professional, friendly presence while upholding LEGO visual standards.

You will keep the store clean, assist in stockroom duties, engage customers with promotions and loyalty programs, and support daily store operations. The LEGO Group offers benefits including Family Care Leave, life and disability insurance, wellbeing

Qualifications

• Greet every guest and handle cash register functions.
• Maintain a clean, visually appealing store environment.
• Assist in receiving merchandise and stockroom upkeep per standards.
• Resolve customer issues and escalate to management when needed.
• Engage customers with promotions and loyalty programs.
• Perform general store operations duties as assigned.

Responsibilities

• Greet guests and operate cash registers to complete transactions.
• Keep the store clean, organized, and visually appealing according to LEGO standards.
• Assist in receiving, stocking, and organizing merchandise in the stockroom.
• Resolve customer questions and issues, referring complex cases to management.
• Promote and explain promotions and loyalty programs to customers.
• Perform routine store tasks to ensure smooth daily operations.

Job description

LEGO Brand Retail Inc. in the United States is seeking a Store Associate to deliver a signature guest experience. You will greet guests, operate cash registers, and maintain a professional, friendly presence while upholding LEGO visual standards.

You will keep the store clean, assist in stockroom duties, engage customers with promotions and loyalty programs, and support daily store operations. The LEGO Group offers benefits including Family Care Leave, life and disability insurance, wellbeing