Brick Experience Specialist – Guest & Visuals Leader

the LEGO Group; Mission Viejo (CA); On-site; Confidential; Full time

Benefits offered by this job

Family care leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus program

Hybrid work policy

Job summary

The LEGO Group is seeking a store associate in Mission Viejo, CA to deliver a signature guest experience. You will greet guests, operate the cash register, maintain vibrant displays, and uphold LEGO Brand Retail standards.

In this role you will help with stockroom tasks, ensure safety and cleanliness, and address customer issues by escalating to management as needed. A fun, inclusive workplace awaits with opportunities to engage in promotions and loyalty programs.

Responsibilities

• Greet each guest and perform all cash register functions in a friendly, professional manner.
• Provide a clean, safe, and visually stimulating store environment by cleaning and maintaining displays according to standards.
• Safely operate the stockroom and assist in receiving merchandise while following LEGO Brand Retail safety rules.
• Resolve customer issues and report challenging situations to the manager.
• Utilize promotional materials and loyalty programs to enhance the guest experience.

Job description

The LEGO Group is seeking a store associate in Mission Viejo, CA to deliver a signature guest experience. You will greet guests, operate the cash register, maintain vibrant displays, and uphold LEGO Brand Retail standards.

In this role you will help with stockroom tasks, ensure safety and cleanliness, and address customer issues by escalating to management as needed. A fun, inclusive workplace awaits with opportunities to engage in promotions and loyalty programs.