Brick-by-Brick Guest Experience Associate

Lego Group; Franklin (TN); On-site; USD 25,000 - 27,000; Part time

Benefits offered by this job

Family Care Leave

Life and disability insurance

Wellbeing resources

Colleague discount

Bonus program

Hybrid work policy (avg 3 days/week in

Job summary

LEGO Group is seeking a part-time associate at our Cool Springs Galleria location in Franklin, TN. The role focuses on delivering a signature guest experience, performing cash register duties, and maintaining a clean, safe, and visually appealing store environment.

You will assist in stockroom operations, learn LEGO Brand Retail standards, and engage customers with promotions and loyalty programs. Availability includes weekends, with a flexible schedule aligned to business needs.

Qualifications

• Must be able to greet guests and perform cash register functions with a friendly, professional manner.
• Ability to engage customers and promote promotions and loyalty programs.

Responsibilities

• Greet guests at the LEGO Store and handle cash register transactions.
• Maintain a clean, safe, and visually appealing store environment.
• Assist with stockroom receiving and stockroom organization per LEGO Brand Retail standards.
• Resolve customer issues and escalate to management when needed.
• Engage customers through promotional materials and loyalty programs.

Skills

Guest greeting

Cash register handling

Customer engagement

Professional demeanor

Tools

POS system

Job description

LEGO Group is seeking a part-time associate at our Cool Springs Galleria location in Franklin, TN. The role focuses on delivering a signature guest experience, performing cash register duties, and maintaining a clean, safe, and visually appealing store environment.

You will assist in stockroom operations, learn LEGO Brand Retail standards, and engage customers with promotions and loyalty programs. Availability includes weekends, with a flexible schedule aligned to business needs.