BRIC Operations Supervisor PTS

Associated Students Inc; Pomona (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Associated Students, Inc. (ASI) invites applications for the BRIC Operations Supervisor PT in Pomona, CA.

The role provides programmatic oversight of BRIC operations under the BRIC Operations Manager, coordinating staff and daily facilities activities to keep the recreation complex open and safe. The position requires leadership experience, strong customer service, and the ability to respond calmly in emergencies.

Qualifications

• Current American Red Cross Responding to Emergencies (RTE) certification required at hire
• Current American Red Cross CPR/AED for the Professional Rescuer, O2, First Aid, and bloodborne pathogens certification required within 30 days of hire (ASI will provide training upon employment)
• Minimum 6-12 months of leadership experience required
• Minimum 3-6 months of customer service experience required
• Minimum 3-6 months of emergency response practices experience required
• Ability to react and lead calmly and effectively in emergency situations
• Ability to follow routine verbal and written instructions
• Ability to effectively communicate clearly and concisely, both verbally and in writing
• Ability to maintain professional work conduct
• Ability to make independent decisions and make recommendations
• Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision
• Demonstrated ability to work with an ethnically diverse and culturally pluralistic student population and campus community
• Ability to operate a computer workstation using word processing, spreadsheet, and other computer applications
• Ability to satisfactorily complete a background check (including a criminal records check)

Responsibilities

• Assist with the overall BRIC operations management and staff supervision
• Recruit, interview, schedule, and supervise 30+ operations staff
• Develop and implement operational strategies
• Schedule staff according to availability
• Enforce policies and resolve incidents; provide emergency care as needed
• Maintain a professional appearance and high customer service standards
• Notify authorities and full-time staff of incidents
• Prepare activity reports and assist in orientations and trainings
• Perform related duties and work during academic breaks

Skills

Leadership experience

Customer service

Emergency response

Communication skills

Decision making

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

BRIC Operations Supervisor PTS

Pomona, CA, US

2 days ago Requisition ID: 1981

Work Schedule: 15-20 hours per week; shifts based on the organization's operational needs. This position primarily works on campus. Must be able to work late nights, early mornings, weekends, and during academic breaks to support business needs.

OVERVIEW

Associated Students, Inc. (ASI) employs student-focused professionals with equity-mindsets. Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation led by a 14-member board of elected student leaders. ASI is an auxiliary organization authorized by the California State University Board of Trustees to perform Student Life functions for Cal Poly Pomona students. ASI provides opportunities for student engagement, student leadership and employment, and a multitude of Student Life programs and services e.g., recreation and wellbeing, student union and activities, student government, clubs and organizations, food pantry, and childcare. The administrative and student support areas of ASI include human resources, financial services, information technology, facilities management, and marketing. ASI employs approximately 500 part‑time students and 60 full‑time staff members. ASI accepts the responsibility for conscientiously managing mandatory student fees and state‑owned facilities: $18M annual operating budget, $5M annual debt service, approximately $24M in reserves, and 294,253 square feet of student space (student union, recreation center, and pool). ASI is in the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 28,000 students.

As an evolving learning organization, ASI is human‑centered and strives to live its values of care and growth. The purpose of ASI is to transform lives, and its vision will be co‑developed through the teamwork of staff. With a commitment to learning, continuous improvement, and innovation, ASI is looking for a dynamic team member who supports team learning, co‑creation, radical candor, psychological safety, growth mindset, and lives out equity, diversity, and inclusion practices.

The Bronco Recreation and Intramural Complex (BRIC) Operations team is one of the largest departments in all of Campus Recreation. Operations consist of three teams that oversee equipment maintenance, pool operations, building and member safety and providing outstanding customer service to our members and guests. Operations primary function is to keep the building open and operational but also plays a significant role in enhancing the facility through purchasing new equipment for members to use as well as improving the overall functionality of the building. Operations provides an excellent opportunity to be a part of a large community of fellow student employees as well as develop a strong network through day-to‑day interactions with colleagues and members.

POSITION DEFINITION

Under minimal supervision from the BRIC Operations Manager, the Operations Supervisor provides programmatic oversight and supervision and directly supports the BRIC Operations Manager in program development and implementation and overall facility operations. The Operations Supervisor performs routine and complex assignments requiring specialized knowledge, prior relevant experience, and considerable independent judgment and decision‑making.

ESSENTIAL DUTIES

• Assist with the overall management of the Bronco Recreation and Intramural Complex (BRIC) operations
  • Assist with the recruitment, interviewing, scheduling, and supervision of Operations staff
  • Assist with development and implementation of operational strategies
  • Schedule staff of 30+ operations attendants according to their availability
  • Assist with and lead all policy enforcement and handle and support solutions for incidents that may occur
  • Provide emergency care and treatment as required, in a calm and effective manner
  • Present a professional appearance and attitude at all times,
  • Maintain a high standard of customer service
  • Notify proper authorities and full‑time staff of all incidents, accidents, inquiries, and emergencies.
  • Prepare and maintain appropriate activity reports
  • Attend and assist in the development and execution of orientations, trainings, and student development
  • Perform other related duties as assigned
  • Work during academic breaks as needed

QUALIFICATIONS

• Current American Red Cross Responding to Emergencies (RTE) certification required at hire
• Current American Red Cross CPR/AED for the Professional Rescuer, O2, First Aid, and bloodborne pathogens certification required within 30 days of hire (ASI will provide training upon employment)
• Minimum 6-12 months of leadership experience required
• Minimum 3-6 months of customer service experience required
• Minimum 3-6 months of emergency response practices experience required
• Ability to react and lead calmly and effectively in emergency situations
• Ability to follow routine verbal and written instructions
• Ability to effectively communicate clearly and concisely, both verbally and in writing
• Ability to maintain professional work conduct
• Ability to make independent decisions and make recommendations
• Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision
• Demonstrated ability to work with an ethnically diverse and culturally pluralistic student population and campus community
• Ability to operate a computer workstation using word processing, spreadsheet, and other computer applications
• Ability to satisfactorily complete a background check (including a criminal records check)

POSITION SENSITIVITY

Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data.

BACKGROUND CHECK

A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position.

EMPLOYMENT ELIGIBILITY

Employment with ASI is open to any Cal Poly Pomona student who is at least 16 years old and of legal status to work in the United States. In addition, the employee must be currently enrolled for at least 6.0 units (undergraduate) and 4.0 units (graduate),international student employees must be enrolled in a minimum of12.0 units(undergraduate) and6.0units (graduate)at the end of the drop‑add period, have a minimum 2.0 GPA (both Cal Poly Pomona and overall GPA) and be in good standing with the University. Individuals enrolled only in Extended University are not eligible for hire. Exceptions to the unit load requirement are allowed during the summerand wintersemestersand for students who have applied for graduation for the currentsemester.

WORK ENVIRONMENT

While performing the duties of this job, the employee is frequently required to sit, talk and hear; manual dexterity, eye‑hand coordination, and verbal communication; use of office equipment: telephones, calculator, copier and fax. Must be able to walk, stand, bend and lift to 45 pounds.

Position subject to an occupational exposure to bloodborne pathogens. Annual bloodborne pathogen training is required. The initial training must be completed before the employee is assigned duties that may result in exposure to blood or bodily fluids. Hepatitis B vaccination will be offered after the training.

MANDATED REPORTING REQUIREMENT

In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect.

SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108: