Brewista: Welcoming Coffee Experience Pro

7brew-Coffe; Maine Township (IL); On-site; USD 26,000 - 32,000; Full time

Job summary

7 Brew is seeking a Brewista to join our team and deliver friendly, fast service in a drive-thru environment. You will take orders, prepare drinks, handle payments, and keep the stand clean and stocked with energy and warmth.

You will engage with customers, memorize menu items and customizations, and work with urgency to ensure a great experience during every shift. Bring your best self, maintain hygiene, and contribute to a safe, positive team atmosphere.

Qualifications

• Can create and maintain genuine, uplifting interactions.
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Can work outside for prolonged periods, regardless of weather conditions.
• Can lift up to 50lbs.
• Can work on their feet for hours at a time.
• Can climb a ladder and use a stepladder.
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
• Can safely walk in between and around cars in the drive thru line.
• Can safely use a utility knife.

Responsibilities

• Can converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system.
• Can collect payments for orders and correctly count back change to the customer.
• Can prepare all drinks and premixes.
• Must always move with urgency, on the customer’s time.
• Stays productive and proactive throughout the entire shift, even when business is slow
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
• Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate
• Brings their best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned positions
• Is familiar with our shift change duties, checklists, and weekly chores.
• Always clocked in and ready to work at their assigned position when their shift begins
• Treats teammates and customers with respect and kindness
• Maintains a safe and healthy work environment by following organizational standards and sanitation regulations

Skills

Genuine uplifting interactions

Careful with hot water and coffee

Outdoor work in any weather

Lift up to 50lbs

Stand/walk for hours

Ladder and stepladder use

Stocking and cleaning versatility

Drive-thru safety awareness

Safely use a utility knife

Job description

7 Brew is seeking a Brewista to join our team and deliver friendly, fast service in a drive-thru environment. You will take orders, prepare drinks, handle payments, and keep the stand clean and stocked with energy and warmth.

You will engage with customers, memorize menu items and customizations, and work with urgency to ensure a great experience during every shift. Bring your best self, maintain hygiene, and contribute to a safe, positive team atmosphere.