Brewista: Craft Coffee & Customer Experience Pro

7brew-Coffe; Illinois; On-site; USD 28,000 - 36,000; Full time

Job summary

7 Brew is seeking Brewistas who will deliver exceptional customer service and craft high-quality drinks in a fast-paced environment. You will take orders, prepare beverages, handle payments, and keep the stand stocked while maintaining a clean, safe workplace.

Requirements include the ability to work early mornings and weekends, lift up to 50 lbs, and move efficiently on foot. You will engage with customers warmly, build relationships, and contribute to a positive team atmosphere on every shift.

Qualifications

• Genuine, uplifting interactions with customers and teammates.
• Careful and quick handling of hot water, coffee, bottles and dairy products.
• Ability to work outdoors for extended periods in varying weather.
• Lifts up to 50 lbs and stands for long periods during shifts.
• Works on feet for hours and can climb ladders when needed.
• Moves dexterously around drive-thru areas with safety.
• Knows proper knife safety when using utility tools.

Responsibilities

• Converse with customers to confirm drink orders and enter them into the POS.
• Collect payments and provide correct change.
• Prepare all drinks and premixes.
• Move with urgency and serve on the customer’s time.
• Stay productive and proactive during shifts; greet customers warmly.
• Build personal connections with customers daily through genuine interactions.
• Know the menu and customizations; assist customers to order accurately.
• Present yourself professionally and maintain hygiene.
• Be familiar with shift change duties, checklists, and weekly chores.
• Clock in and be ready at shift start.
• Treat teammates and customers with respect and kindness.
• Maintain a safe, healthy work environment by following standards.

Skills

Genuine interactions

Coffee handling

Outdoor work

Lifting 50 lbs

Standing for hours

Ladder usage

Flexible motions

Drive-thru safety

Knife safety

Job description

7 Brew is seeking Brewistas who will deliver exceptional customer service and craft high-quality drinks in a fast-paced environment. You will take orders, prepare beverages, handle payments, and keep the stand stocked while maintaining a clean, safe workplace.

Requirements include the ability to work early mornings and weekends, lift up to 50 lbs, and move efficiently on foot. You will engage with customers warmly, build relationships, and contribute to a positive team atmosphere on every shift.