Brewista OH

Paycom - ATS; Massillon (OH); On-site; USD 13,000 - 18,000; Full time

Job summary

Paycom - ATS is hiring for Brewistas in Massillon, OH. You will take orders, prepare drinks, handle payments, and keep the cafe area clean and stocked.

You will engage customers with friendly, uplifting interactions, know the menu, and support shift leadership. This role emphasizes speed, accuracy, and great service during each shift.

Qualifications

• Experience delivering friendly customer service.
• Ability to handle payments and give correct change.
• Knowledge of drink recipes and customization options.
• Able to operate a point-of-sale system accurately.

Responsibilities

• Greet customers, confirm drink orders, and enter them into the POS.
• Process payments and provide accurate change.
• Prepare drinks and premixes as ordered.
• Maintain cleanliness and stock during shifts.
• Build genuine connections with customers through friendly interactions.

Skills

Customer service

Cash handling

Drink preparation

POS operation

Upselling

Teamwork

Job description

Job Details: Job Location: 2530 Lincoln Way E, Massilon, OH - Massilon, OH 44646, Salary Range: $11.00 - $11.00 Hourly, Position Summary

Our mission is to inspire a community of kindness through a revolutionary coffee experience.

Brewistas of our brew crew are the valuable individuals that execute that mission every day.

Brewistas report to their stand management team and the shift leaders on their shift. They treat every interaction with others as an opportunity to build them up whether they be our customers, teammates, or vendors.

A Brewista makes delicious drinks, takes orders, takes care of our customers, cleans, and stocks during every shift.

Duties and Responsibilities

• Converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system
• Collect payments for orders and correctly count back change to the customer
• Can prepare all drinks and premixes
• Must always move with urgency, on the customer’s time
• Stays productive and proactive throughout the entire shift, even when business is slow
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
• Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate
• Brings their best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned position.
• Is familiar with our shift change duties, checklists, and weekly chores.
• Always clocked in and ready to work at their assigned position when their shift begins
• Treats teammates and customers with respect and kindness
• Maintains a safe and healthy work environment by following organizational standards and sanitation regulations

The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Qualifications: Knowledge and Skill Requirements:

• Ability to work a flexible schedule, which can include early mornings and late nights.
• Follows company procedure for communicating time off requests.
• Regularly works weekends and is available to work holidays if necessary.
• Can create and maintain genuine, uplifting interactions.
• Work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Can work outside for prolonged periods, regardless of weather conditions.
• Lift up to 50 pounds.
• Work on their feet for several hours at a time.
• Climb a ladder and use a step ladder.
• Sit, stand, bend, kneel, twist, and squat as necessary to stock and clean.
• Safely walk in between and around cars in the drive through lane.
• Safely use a utility knife.