Brewista OH

Paycom - ATS; Middleburg Heights (OH); On-site; USD 13,000 - 18,000; Full time

Job summary

Paycom - ATS is hiring Brewistas to join our coffee team at 18000 Bagley Road, Middleburg Heights, OH 44130. You will take orders, prepare drinks, handle payments, and ensure fast, friendly service on every shift.

We value rigorous hygiene, strong customer focus, and the ability to work outdoors or in a drive-through setting when required. Shifts require mobility, lifting, and teamwork in a busy cafe environment.

Qualifications

• Flexible schedule including early mornings and late nights.
• Weekend shifts and holiday availability.
• Ability to create genuine, uplifting interactions.
• Experience with hot beverages and dairy products.
• Ability to work outdoors in varying weather.
• Lift up to 50 pounds.
• Ability to stand for several hours.
• Comfort with ladder use when stocking.
• Safe use of a utility knife.

Responsibilities

• Converse with customers to confirm drink orders and enter them in the POS.
• Collect payments and provide correct change.
• Prepare all drinks and premixes.
• Move with urgency to meet customer time demands.
• Stay productive and proactive during shifts.
• Build personal connections with customers daily.
• Know menu and customizations, guide customers to best options.
• Present yourself professionally and maintain hygiene.
• Be familiar with shift change duties and weekly tasks.
• Clock in and be ready at start of shift.
• Treat teammates and customers with respect and kindness.
• Maintain a safe/clean work environment per regulations.

Skills

Flexible schedule

Time-off procedures

Weekend availability

Uplifting interactions

Coffee preparation

Outdoor work

Heavy lifting

Standing for long periods

Ladder safety

Drive-through safety

Tool use: utility knife

Tools

None

Job description

Job Details: Job Location: 18000 Bagley Road, Middleburg Heights, OH - Middleburg Heights, OH 44130, Salary Range: $11.00 - $11.00 Hourly, Position Summary

Our mission is to inspire a community of kindness through a revolutionary coffee experience.

Brewistas of our brew crew are the valuable individuals that execute that mission every day.

Brewistas report to their stand management team and the shift leaders on their shift. They treat every interaction with others as an opportunity to build them up whether they be our customers, teammates, or vendors.

A Brewista makes delicious drinks, takes orders, takes care of our customers, cleans, and stocks during every shift.

Duties and Responsibilities

• Converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system
• Collect payments for orders and correctly count back change to the customer
• Can prepare all drinks and premixes
• Must always move with urgency, on the customer’s time
• Stays productive and proactive throughout the entire shift, even when business is slow
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
• Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate
• Brings their best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned position.
• Is familiar with our shift change duties, checklists, and weekly chores.
• Always clocked in and ready to work at their assigned position when their shift begins
• Treats teammates and customers with respect and kindness
• Maintains a safe and healthy work environment by following organizational standards and sanitation regulations

The duties and requirements of this position may change from time to time. The Company and their affiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Qualifications: Knowledge and Skill Requirements

• Ability to work a flexible schedule, which can include early mornings and late nights.
• Follows company procedure for communicating time off requests.
• Regularly works weekends and is available to work holidays if necessary.
• Can create and maintain genuine, uplifting interactions.
• Work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Can work outside for prolonged periods, regardless of weather conditions.
• Lift up to 50 pounds.
• Work on their feet for several hours at a time.
• Climb a ladder and use a step ladder.
• Sit, stand, bend, kneel, twist, and squat as necessary to stock and clean.
• Safely walk in between and around cars in the drive through lane.
• Safely use a utility knife.