Brewista: Fast, Friendly Coffee & Customer Experience Pro

Paycom - ATS; Middleburg Heights (OH); On-site; USD 13,000 - 18,000; Full time

Job summary

Paycom - ATS is hiring Brewistas to join our coffee team at 18000 Bagley Road, Middleburg Heights, OH 44130. You will take orders, prepare drinks, handle payments, and ensure fast, friendly service on every shift.

We value rigorous hygiene, strong customer focus, and the ability to work outdoors or in a drive-through setting when required. Shifts require mobility, lifting, and teamwork in a busy cafe environment.

Qualifications

• Flexible schedule including early mornings and late nights.
• Weekend shifts and holiday availability.
• Ability to create genuine, uplifting interactions.
• Experience with hot beverages and dairy products.
• Ability to work outdoors in varying weather.
• Lift up to 50 pounds.
• Ability to stand for several hours.
• Comfort with ladder use when stocking.
• Safe use of a utility knife.

Responsibilities

• Converse with customers to confirm drink orders and enter them in the POS.
• Collect payments and provide correct change.
• Prepare all drinks and premixes.
• Move with urgency to meet customer time demands.
• Stay productive and proactive during shifts.
• Build personal connections with customers daily.
• Know menu and customizations, guide customers to best options.
• Present yourself professionally and maintain hygiene.
• Be familiar with shift change duties and weekly tasks.
• Clock in and be ready at start of shift.
• Treat teammates and customers with respect and kindness.
• Maintain a safe/clean work environment per regulations.

Skills

Flexible schedule

Time-off procedures

Weekend availability

Uplifting interactions

Coffee preparation

Outdoor work

Heavy lifting

Standing for long periods

Ladder safety

Drive-through safety

Tool use: utility knife

Tools

None

Job description

Paycom - ATS is hiring Brewistas to join our coffee team at 18000 Bagley Road, Middleburg Heights, OH 44130. You will take orders, prepare drinks, handle payments, and ensure fast, friendly service on every shift.

We value rigorous hygiene, strong customer focus, and the ability to work outdoors or in a drive-through setting when required. Shifts require mobility, lifting, and teamwork in a busy cafe environment.