Brewista: Craft Coffee & Customer Connection

Paycom - ATS; West Chester Township (OH); On-site; USD 13,000 - 18,000; Part time

Job summary

Paycom - ATS in West Chester, OH is hiring Brewistas to deliver a warm, engaging coffee experience. You will take orders, prepare drinks, handle payments, stock, and keep the workspace clean on each shift.

This role emphasizes friendly customer interactions, efficient service, and teamwork. Flexibility for early mornings, weekends, and holidays is expected, with a strong focus on hygiene and safe beverage handling.

Qualifications

• Ability to work a flexible schedule, which can include early mornings and late nights.
• Follows company procedure for communicating time off requests.
• Regularly works weekends and is available to work holidays if necessary.
• Can create and maintain genuine, uplifting interactions.
• Work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
• Can work outside for prolonged periods, regardless of weather conditions.
• Lift up to 50 pounds.
• Work on their feet for several hours at a time.
• Climb a ladder and use a step ladder.
• Sit, stand, bend, kneel, twist, and squat as necessary to stock and clean.
• Safely walk in between and around cars in the drive through lane.
• Safely use a utility knife.

Responsibilities

• Converse with customers to confirm their drink orders, and correctly keys them into our point-of-sale system
• Collect payments for orders and correctly count back change to the customer
• Can prepare all drinks and premixes
• Must always move with urgency, on the customer’s time
• Stays productive and proactive throughout the entire shift, even when business is slow
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
• Knows our menu and drink customizations inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offers suggestions and recommendations when appropriate
• Brings their best self to work every day (good hygiene, plenty of sleep, clean clothes, kept hair/makeup). Dresses appropriately for their assigned position.
• Is familiar with our shift change duties, checklists, and weekly chores.
• Always clocked in and ready to work at their assigned position when their shift begins
• Treats teammates and customers with respect and kindness
• Maintains a safe and healthy work environment by following organizational standards and sanitation regulations

Skills

Flexible schedule

Customer interactions

Safety & sanitation

Physical stamina

Lifting up to 50 pounds

Stand/walk for long periods

Ladder climbing

Outdoor work

Beverage preparation

Job description

Paycom - ATS in West Chester, OH is hiring Brewistas to deliver a warm, engaging coffee experience. You will take orders, prepare drinks, handle payments, stock, and keep the workspace clean on each shift.

This role emphasizes friendly customer interactions, efficient service, and teamwork. Flexibility for early mornings, weekends, and holidays is expected, with a strong focus on hygiene and safe beverage handling.