Breakfast Service Lead: Guest Experience & Team Coach

HHM Hotels; Big Sky (MT); On-site; USD 35,000 - 52,000; Full time

Job summary

HHM Hotels seeks a Breakfast Supervisor to oversee the breakfast service, ensure smooth operations, and maintain guest satisfaction. The role involves supervising staff, coaching team members, and coordinating with kitchen and front desk to deliver a consistent guest experience.

The ideal candidate will have supervisory experience in food service, a high school diploma, and a focus on safety and sanitation. This on-site role supports holiday and weekend shifts at our Montana location.

Qualifications

• Supervisory or lead experience in food & beverage.
• Guest service focus with ability to engage guests.
• Capability to train and coach associates on standards.
• Experience with scheduling during varying shifts.
• Food safety knowledge and certification within 90 days.

Responsibilities

• Supervise breakfast operations including preparation and service of items.
• Interact with guests in a friendly, courteous manner.
• Train, coach and schedule associates to HHM standards.
• Ensure inventory, storage, and food handling compliance.
• Follow EarthView sustainability guidelines and safety practices.

Skills

Supervisory experience

Guest service excellence

Team coaching and training

Scheduling and coaching

Food safety & sanitation

Education

High School Diploma

Food Sanitation certification

Job description

HHM Hotels seeks a Breakfast Supervisor to oversee the breakfast service, ensure smooth operations, and maintain guest satisfaction. The role involves supervising staff, coaching team members, and coordinating with kitchen and front desk to deliver a consistent guest experience.

The ideal candidate will have supervisory experience in food service, a high school diploma, and a focus on safety and sanitation. This on-site role supports holiday and weekend shifts at our Montana location.