Breakfast Service Host — Guest Experience Lead

Kana Hotel Group

Hattiesburg (MS)

On-site

USD 15,000 - 21,000

Full time

8 days ago

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Benefits offered by this job

Medical
Vision
Dental
401K
Immediate Pay- earned wage access!
Vacation time
Sick time
Holiday pay
Bonus opportunities
Brand-specific employee discounts
Long term/short term disability
Life insurance

Job summary

Kana Hotel Group in Hattiesburg, MS is seeking a friendly Hostess to greet guests, seat guests, and maintain a clean, welcoming dining area. You will uphold guest service standards and support restaurant operations with a positive attitude and professional appearance.

Requirements include at least one year of hostess or customer service experience, knowledge of health and safety standards, and a willingness to work flexible shifts.

Qualifications

  • One year hostess experience in restaurant is required.
  • Prior hospitality experience preferred.
  • Customer Service experience.
  • Knowledge of health department standards of food sanitation and safety practices.

Responsibilities

  • Setting up and maintaining the breakfast bar in an attractive abundant looking, organized, clean and standardized presentation.
  • Taking inventory of food, beverages and supplies needed for each day
  • Ordering or purchasing food supplies
  • Preparing foods such as fresh fruit, coffee and juices
  • Setting up serving dishes/trays, utensils, cups and other products
  • Setting out/arranging cold food such as sweet rolls, muffins and cereal
  • Clearing and cleaning tables as they are vacated
  • Wiping up spills
  • Removing trash
  • Restocking self-service food and supplies as needed
  • Washing serving equipment and returning it to storage
  • Returns reusable food supplies to storage
  • Vacuums & sweeps carpets & floors
  • Mops floors
  • Dusts, brushes, polishes, & vacuums furniture
  • Dusts & cleans room decorations, appliances, & structural surfaces (e.g. wall fixtures, window sills, vents, etc.; using appropriate cleaners designated by immediate supervisor Inspects areas for safety hazards & for the operating conditions of equipment
  • Reports lost & found articles, maintenance problems (common areas) to your immediate supervisor and maintenance
  • Providing excellent guest service
  • Wear proper clothing based on company policy and brand standard including non-slip shoes Other duties as assigned

Skills

Customer service
Guest service
Hospitality

Job description

Kana Hotel Group in Hattiesburg, MS is seeking a friendly Hostess to greet guests, seat guests, and maintain a clean, welcoming dining area. You will uphold guest service standards and support restaurant operations with a positive attitude and professional appearance.

Requirements include at least one year of hostess or customer service experience, knowledge of health and safety standards, and a willingness to work flexible shifts.

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