Breakfast Service & Guest Experience Associate

OCI Hospitality; Cedar Rapids (IA); On-site; Full time

Job description

Essential Duties and Responsibilities

• Provides exceptional guest service and ensures all guest inquiries and concerns are addressed promptly.
• Prepares and serves food and beverages according to company policies, procedures and brand standards.
• Assists in monitoring and upholding policies and procedures for safety of guests and team members.
• Ensure food and beverages are continually replenished and appropriately presented.
• Assists in maintaining cleanliness throughout the department.
• Assists team members and other departments as needed to contribute to operational efficiency.
• Performs additional responsibilities as assigned by leadership.

Qualifications

• Strong interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to handle stressful situations with poise and professionalism.
• Conduct work-related functions in a professional manner.