Breakfast Server

Marriott-International; Hartford (CT); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance available

Wellness benefits

Employee discounts

Job summary

Waterford Hotel Group is seeking a Breakfast Server for a part-time, early-morning role with weekend availability. You will deliver warm hospitality in a fast-paced breakfast service, greet guests, explain menu options, and handle orders with care.

The position emphasizes teamwork, attentiveness, and adherence to service standards in a welcoming hotel setting. Responsibilities include opening duties, maintaining cleanliness, coordinating with kitchen staff, and ensuring accurate transactions at

Qualifications

• Experience in restaurant, hotel, or customer service is preferred but not required.
• Breakfast service experience is a plus.
• Strong customer service and communication skills are essential.
• Friendly, positive, and professional demeanor is expected.
• Ability to work efficiently in a fast-paced environment.
• Ability to multitask and stay organized during high-volume breakfast periods.
• Dependable and punctual for early-morning shifts.
• Ability to work independently as well as part of a team.
• Basic ability to operate a POS system and process guest transactions.
• Must meet applicable state/local food-service requirements.

Responsibilities

• Greet guests warmly and create a welcoming breakfast experience.
• Provide attentive, professional service per Marriott standards.
• Explain breakfast offerings, buffet options, and menu items.
• Answer questions on ingredients, prep methods, and dietary concerns.
• Take and enter orders into the POS system accurately.
• Serve and present items promptly and correctly.
• Check back with guests to ensure satisfaction and anticipate needs.
• Escalate guest concerns to management when needed.
• Close the dining experience with a warm farewell.

Skills

Customer service

Communication

Punctuality

Teamwork

POS system

Food-service requirements

Tools

POS system

Job description

ABOUT US

At Waterford Hotel Group we pride ourselves on cultivating a workplace that feels like home and brings out the best in you, each and every day. We will celebrate your successes, appreciate your strengths, and offer an environment where each of us can truly be ourselves. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Come for a JOB, stay for a CAREER.

Position Summary:

The Breakfast Server is responsible for providing friendly, attentive, and efficient food and beverage service to guests during breakfast service. This position plays an important role in creating a positive start to each guest's day by delivering warm hospitality, maintaining a clean and welcoming dining environment, and ensuring orders are accurate and served promptly.

This is a part-time, early-morning position with weekend availability required. The ideal candidate is dependable, energetic, guest-focused, and comfortable working in a fast-paced full-service hotel environment.

Essential Job Responsibilities Guest Service & Hospitality

• Greet guests promptly and warmly upon arrival and create a welcoming breakfast experience.
• Provide attentive, professional, and personalized service in accordance with Marriott service standards.
• Explain breakfast offerings, buffet options, and menu items as needed.
• Answer guest questions regarding menu ingredients, preparation methods, and dietary or allergen concerns.
• Take accurate food and beverage orders and enter orders correctly into the POS system.
• Serve food and beverages promptly while ensuring proper presentation and order accuracy.
• Check back with guests throughout their meal to ensure satisfaction and anticipate additional needs.
• Respond professionally to guest concerns and involve a manager when appropriate.
• Thank guests and provide a warm farewell at the conclusion of their dining experience.

Breakfast Operations

• Complete assigned opening duties and ensure the restaurant is fully prepared prior to breakfast service.
• Assist with setting tables, preparing service stations, brewing coffee, stocking supplies, and preparing the dining area for opening.
• Maintain knowledge of breakfast menu items, buffet offerings, beverages, pricing, and hotel promotions.
• Monitor tables throughout service and promptly clear used dishes, glassware, and silverware.
• Assist with resetting tables quickly and properly to maintain availability during high-volume periods.
• Assist with buffet maintenance, replenishment, and cleanliness when applicable.
• Maintain adequate supplies of coffee, beverages, condiments, silverware, glassware, napkins, and other service items.
• Complete assigned side work and closing responsibilities at the end of the breakfast shift.

Teamwork & Hotel Operations

• Communicate effectively with culinary associates, hosts, bussers, managers, and other Food & Beverage team members.
• Work closely with the kitchen to ensure accurate orders and timely service.
• Communicate guest requests, dietary restrictions, allergies, and special needs clearly to the appropriate team members.
• Assist coworkers during busy periods to maintain efficient service and a positive guest experience.
• Support banquet, lounge, room service, or other Food & Beverage operations when business needs require.
• Maintain a positive, professional, and cooperative attitude with guests and fellow associates.

Cleanliness, Safety & Standards

• Maintain clean, organized, and properly stocked dining and service areas throughout the shift.
• Follow all food safety, sanitation, hygiene, and responsible service requirements.
• Follow hotel procedures for cash handling, credit card transactions, guest checks, and POS usage.
• Maintain professional grooming, uniform, and appearance standards.
• Follow all hotel, Marriott, and departmental policies and procedures.
• Immediately report safety concerns, equipment issues, guest incidents, or other operational concerns to management.

Qualifications

• Previous restaurant, hotel, or customer service experience preferred but not required.
• Previous breakfast service experience is a plus.
• Strong customer service and communication skills.
• Friendly, positive, and professional demeanor.
• Ability to work efficiently in a fast-paced environment.
• Ability to multitask and remain organized during high-volume breakfast periods.
• Dependable and punctual, particularly for early-morning shifts.
• Ability to work independently as well as part of a team.
• Basic ability to operate a POS system and accurately process guest transactions.
• Must meet any applicable state or local food-service requirements.

Schedule Requirements

• Part-time position.
• Weekend availability is required, including Saturdays and Sundays.
• Must be available forearly-morning breakfast shifts. Weekend schedule is 5:00aa-11:00a, Weekend schedule is 6:00a-1:00p.
• Availability on holidays may be required based on hotel occupancy and business needs.
• Schedule may vary based on hotel occupancy, group business, conventions, and operational needs.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to frequently bend, reach, carry, and lift service items.
• Ability to carry trays containing food, beverages, dishes, and glassware.
• Ability to lift approximately 25–30 pounds as needed.
• Ability to work safely in restaurant, kitchen, and food-service environments.

WATERFORD HEALTH AND WELLNESS

Health Insurance is available on the first of the month after hire!

We value the health and wellness of you and your family. Full time associates can enroll in medical, dental and vision coverage and part-time associates averaging 17.5 hours a week can enroll in dental and vision coverage. Everyone’s needs are different and there is something for everyone with numerous supplemental insurances to choose from.

We know that life gets in the way, and YOU deserve to recharge.

Full-time associates receive paid time off within the first 90 days of employment. We also offer paid holidays for eligible associates. If you stick with us for five years or more , enjoy paid days off for your Birthday and Employment Anniversary date!

EXCITING EXTRAS

On Demand Pay - Why wait for pay day– get your pay when you need it 24/7.

Pet Insurance - We cover the whole family, and all associates are eligible for discounted pet insurance.

401k Plan - Nobody wants to work forever, start planning for your future now.

Hotel Discounts - It’s one of the biggest industry perks.

Shoes for Crew s - All associates are eligible for a shoe subsidy through Shoes for Crews.

EOE/M/F/D/V