Breakfast Host Birmingham, AL

Ram Hotels; Birmingham, Northern (AL, KY); Híbrido; USD 22.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Vacation time

Quarterly bonuses

401K

Descripción de la vacante

RAM Hotels in Alabama region is seeking a friendly Breakfast Host to greet guests at the breakfast bar and deliver exceptional service each morning. You will set up, replenish, and maintain the breakfast area following brand guidelines while ensuring cleanliness and safety standards.

As a team player, you will communicate with hotel management, handle inventory, and respond to guest questions with a positive, proactive attitude. Prior hospitality or service experience is valued.

Formación

• High-school diploma or equivalent, with at least six months in food/beverage or service roles.
• Excellent customer service skills.
• Previous hospital industry experience is a plus.
• Server or waitstaff experience is preferred.

Responsabilidades

• Offer professional, friendly, and attentive service; interact with guests during breakfast.
• Set up and maintain hot breakfast bar following brand guidelines; know breakfast items and beverages.
• Clean and restock breakfast area; notify management about inventory and feedback.
• Maintain area cleanliness per county health codes and QA requirements.
• Keep breakfast display appealing and continuously replenish items for guests.
• Follow sanitation regulations and safety standards for food products.
• Perform other tasks to meet or exceed guest satisfaction.

Conocimientos

Flexibility

Communication

Active listening

Stamina

Grooming standards

Compassion

Guest-focused

Diversity awareness

Descripción del empleo

Who Are We?

RAM Hotels – a dynamic, thriving, innovative hotel management company headquartered in Columbus, Georgia. Over the last few years, we have quietly and steadfastly taken our place as a leader in the hospitality industry of corporate America; while serving some of the most well-known midscale hotel brands in key markets throughout the Alabama and Georgia region. We strive to meet our guests demands while continuously changing the perception of the hospitality industry. When you join RAM Hotels, you do more than simply switch companies to advance your career, you become part of the RAM Hotels family!

POSITION: Breakfast Host

JOB SUMMARY

Are you friendly and enjoy “rolling out the red carpet” to guests? Do you enjoy creating stellar guest experiences? Are you a team player that is energetic, friendly, and professional? Would you like to welcome our guests to the breakfast bar each morning with the ability to deliver excellent customer service by providing an enjoyable dining experience? If so, being our Breakfast Host with us may be the job for you! Our Breakfast Host will ensure that our guests are satisfied and will look forward to another awesome experience with us!

JOB RESPONSIBILITIES

• Consistently offer professional, friendly, and attentive service to guests; interact with guests and answer questions that guests may have pertaining to their dining experience; become familiar with our hotel, services offered, hours of operation, nearby places of interest, etc.

• Set up and maintain the hot “On the House” breakfast and breakfast bar each morning by following the hotel franchise breakfast guidelines; be familiar with breakfast items and beverage choices

• Collapse breakfast bar and dining area each morning; replenish and restock breakfast items to prepare for the next day; communicate with hotel management regarding inventory of all breakfast products and any additional feedback

• Maintain cleanliness of work area throughout the shift that meet the county health codes and the hotel quality assurance requirements; practice clean-as-you-go procedures for breakfast bar, dining and preparation areas

• Monitor and continually replenish breakfast bar as needed to ensure guests have a variety of breakfast items to select from; ensure that the breakfast display and dining area are always clean and appealing

• Comply with sanitation regulations, guidelines and safety standards pertaining to food products; protect establishment and patrons by adhering to sanitation and safety guidelines

• Perform other tasks as necessary or required to meet or exceed guest satisfaction

PROFESSIONAL EXPERIENCE

• High-school graduate or equivalent and a minimum of six months work-related experience (food and beverage, waitstaff/server, banquet experience - preferred)

• Excellent customer service skills

INDUSTRY EXPERIENCE

• Previous experience in the hospital industry (preferred)

• Previous experience as Server or Waitstaff (preferred)

REQUIRED SKILLS

• Must be flexible to work varied schedules

• Excellent written and oral communication skills

• Ability to listen attentively

• Must have the physical ability to walk, bend, and stand for long time periods

• Must be able to lift up to 25 lbs.

• Must adhere to grooming and appearance standards in alignment with uniform

ESSENTIAL SKILLS

• Ability to express compassion while remaining composed; ability to remain calm and focused while working under pressure

• Promote the property by demonstrating a “top-notch” attitude toward our guests which includes anticipating the guest's needs – be proactive

• Ensure that you are always a positive representation of the property; embrace and respect diversity and multi-cultural environments

BENEFITS

RAM Hotels hires the best people, we work extremely hard to provide benefits that make work-life balance that much more enjoyable. As a leader in the hospitality industry; we promote advancement opportunities, we offer our eligible employees comprehensive health benefit packages for you and your family, vacation time, quarterly bonuses, 401K, and other additional perks being an employee of RAM Hotels.

RAM Hotels is an Equal Opportunity/Affirmation Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.