Breakfast & Guest Services Attendant

Shaner Group; Columbia (PA); On-site; USD 23,000 - 29,000; Full time

Job summary

Shaner Hotels in Columbia, PA is seeking a Hospitality Attendant for the Hampton Inn Columbia. You will greet guests in the breakfast and lobby areas, assist with breakfast bar setup, service, maintenance, and breakdown, and ensure clean and welcoming spaces.

The role requires a flexible schedule including weekends, holidays, and varied shifts, plus ability to communicate with guests and team. Previous hotel or customer service experience is preferred, with bilingual English/Spanish a plus.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

Responsibilities

• Welcome, greet and interact with guests in the breakfast and lobby area; assist in setup, service, maintenance and breakdown of the breakfast bar line.
• Prepare specified food items at the breakfast bar and replenish food items; assist in serving food to guests.
• Observe all house and safety rules, food handling procedures, and security procedures.

Skills

Customer service

Communication skills

Hotel experience

Tools

Food safety certification

Bilingual English/Spanish

Job description

Hospitality Attendant | Columbia Hampton Inn

Columbia, PA, United States

Job Description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, food handling procedures, and security procedures.
• Assist with inventories as scheduled.
• Follow maintenance program and cleaning schedule.
• Other duties as assigned.

Responsibilities

Welcome, greet and interact with guests in the breakfast and lobby area. Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.

Qualifications

• Minimum one year customer service experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.
• Food safety certification preferred.

About the Team

Shaner Hotels has an exciting opportunity for you to join the opening team at our newest Hampton Inn by Hilton, located in beautiful downtown Columbia, Pennsylvania!

Set within the historic Becker Pretzel Bakeries Potato Chip Factory, this unique 80-room hotel blends local history with modern hospitality. Located within walking distance of the scenic Susquehanna River and historic downtown Columbia, our hotel will offer guests a memorable experience in one of Lancaster County's most charming communities.

Future plans for this exciting property include a first-floor restaurant, a rooftop lounge featuring breathtaking views of the Susquehanna River, a fitness center, and pet-friendly accommodations. As a member of our opening team, you'll have the opportunity to help bring this new hotel to life and create exceptional experiences for our guests from day one.

We are looking for energetic, passionate, and service-driven individuals who want to begin or grow their hospitality career with Shaner Hotels, a proven industry leader recognized for excellence in hospitality.

If you're ready to be part of something new and exciting, we would love to meet you! Join the Hampton Inn Columbia team and start your journey with Shaner Hotels today.

About Us

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support.

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

• Job Identification 236976
• Posting Date 10/18/2026, 12:55 PM
• Locations 12 N 2nd St, Columbia, PA, 17512, US
• Full Time or Part Time Full-Time/Part-Time